Based in Barcelona, Qustodio is a fast-growing internet safety
startup whose mission is to provide a safe digital experience for every
child. Our top product is a multi-platform parental control solution
that is used and loved by hundreds of thousands of families worldwide.
Qustodio has been rated Editors’ Choice by PC Magazine and is the now
one of the leading brands worldwide for Parental Control.
As
a UX content specialist, you’ll apply your passion for writing to
building a 5-star product experience for our customers through their
interactions with our web and mobile product features. You’ll work with a
cross-functional team of talented designers, product managers,
researchers to build inspiring product experiences and communications
that engage our customers and help them achieve their goals.
Responsibilities:
Own the customer success of our product from the point of view of
how our product communicates verbally with our customers, during
onboarding and activation, enjoyment of product features and support
needs.
Collaborate with UX/UI designers, translators, researchers, product
managers, and engineers to define screens and experiences that properly
communicate their value.
Ensure tactical execution to drive cohesive and intuitive product narratives across all digital touch points within the product.
Script self-help materials that allow our customers to be more autonomous in solving their problems.
Benchmark competitive products and their communications flows.
Develop online and offline content for product feature launches, reviewers and product evangelists.
Drive a vision for concise and clear product UX writing across all product content, flows, and experiences.
Help coordinate, improve writing tools and processes, define
guidelines for in product writing, establish patterns others may
utilize.
Requirements
Requirements:
A deep love of online technology and software products.
3 years of experience product UX copywriting for web and mobile interfaces
Effective writing, editing, user experience design, and project management skills.
Experience working with engineering and product management teams as part of the Agile software development process.
Ability to manage multiple competing priorities in a fast-paced, constantly changing environment.
You're a great listener and enjoy working closely with teammates from a variety of disciplines.
Why work with us?
Great question! Here are a few reasons...
We’re in the very center of Barcelona, on the beautiful and emblematic Passeig de Gràcia
Great culture - friendly and emphasizes both teamwork and fun
Our company is home to over 15 nationalities
Flexible working hours - and there are possibilities to work from home
You'll be solving real-world problems that all families face.
Interesting challenges on networking, security, and scalability for you to grind your skills
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