MISSION :
Your mission will be to ensure that Agricool's cooltainers operate
as designed to deliver best of class taste and yield. Your
responsibilities will include :
- You will handle software and hardware outages of production systems
in a timely manner, document those incidents and communicate about them
transparently
- Fix issues at their root origin, help design and architect systems to minimize risk in production environments
- Continuously improve the monitoring & alerting aspects of systems and services from an operations perspective
- Apply state of the art security practices to ensure cooltainers
systems and services are protected against intrusion and malevolence
- Help build necessary tools & infrastructure to grow the
operations and support team to handle very large fleets of cooltainers
- Work closely with the product teams to improve the reliability, resilience and security of the cooltainers systems
- Define and implement with the support and operations teams
processes to interact with the cooltainers systems and provide remote
assistance to on-site teams
REQUIREMENTS :
- Problem-solving mindset, appetite for diagnosing various classes of complex problems
- Very good knowledge of the linux kernel, including the network stack
- Good knowledge of at least one scripting language (shell, ruby, python, etc.)
- Experience with at least one IT automation platform (Chef, puppet, ansible, etc.)
- Software polyglot: ability to read and understand advanced Java, C++, golang, TypeScript, etc.)
- Ability to jump between various technologie, open-minded and believing in the "right tool for the job”
- Hardware and micro-electronics culture