About SkyKick
SkyKick is a fast-growing pioneer in the cloud market and has won
numerous awards from Microsoft Partner of the Year to Red Herring Top
100 North America. Our mission is to build SaaS products that solve the
IT industry's cloud challenges. Our products are 100% partner channel
focused and have helped over 5,000 global partners build successful
cloud businesses by making it easy to move, backup, and manage their
customers in the cloud. We empower leaders company-wide to develop
solutions that are changing expectations. We love the new scale
opportunities that come with our growth and are excited to share this
amazing journey with more passionate people!
We are headquartered in Seattle, WA and as a 100 Best Company in
Washington, we offer a competitive comp and benefits package, along with
great perks! SkyKick is a proud equal opportunity employer. For more
information, visit www.skykick.com/careers.
About the Role
The Global Account Manager is responsible for managing a portfolio of
our largest and most strategic partners to ensure successful adoption
and expansion of SkyKick products and platform. This position is
integral to success with leadership impact on the development of our
global partnerships. Through strategic engagement and planning, this
individual will build out and execute comprehensive initiatives to
ensure every partner realizes their full value from their investments
with SkyKick. This is a global role reporting to the VP of Business
Development, and supported by technical and account management teams.
With deep multi-domain expertise and an understanding of partner
cloud transformation, challenges and best practices, the Global Account
Manager leverages their leadership and account management capabilities
to help develop and land mutual objectives while driving executional
excellence and governance. This role is also accountable for driving
customer adoption and success across a portfolio of partners by engaging
broadly across organizations, from C-Level executives through sales,
marketing and technical staff.
The Global Account Manager is a partner-directed specialist solely
focused on creating exceptionally successful partners through expansion
and maturity programs.
Responsibilities
- Strategic Consulting – Ability to conduct effective
partner meetings, workshops, and business reviews, identify the
drivers, trends, and requirements needed to enable change, efficiency
and scale, and translate business initiatives and challenges into
actionable roadmaps and solutions.
- Leadership & Influence – Demonstrated ability
to communicate, present and influence credibly and effectively at all
levels of an organization, and motivate, inspire, and coordinate
multidisciplinary teams to solve challenges without direct management
responsibility in fast-paced, high-pressure environments.
- Technology Delivery – Ability to quickly learn and demonstrate product capabilities in response to customer opportunities and needs.
- Partner Advocacy – Ability to facilitate engagement
with partners and internal teams to ensure that the needs and
requirements critical to partner success are understood and effectively
communicated, including gathering partner feedback to shape development.
- Program Management – Ability to orchestrate and
ensure cross-org alignment on account strategy, execution of program
plans, and ongoing partnership development.
- Thought Leadership – Lead and contribute to
internal projects and initiatives as a Subject Matter Expert (SME) on
named partner accounts or process areas.
Qualifications
- Candidates must have a B.A. or B.S., ideally in an engineering or
business related discipline, with most successful candidates having an
MBA and 10+ years in Big-4 consulting, or within the IT technology
industry as CIOs/SVPs/Directors.
- Ability to quickly grasp and distinctly explain technological and business concepts.
- Proven ability to build and maintain strong relationships with a
diverse set of internal and external constituencies including C-Level
Leaders and Senior Level executives.
- Excellent organization, program/project management, time management, and communication skills.
- Ability to lead cross functional business and technical teams to provide timely issue resolution.
- Proven ability to build and sell business cases with a strong
understanding of business processes and their integration into
enterprise applications.
- Willingness to go the extra mile and travel as needed.
- Strong skills in data analysis/manipulation.
Working Conditions
- Frequent travel required visiting partners and attending industry events
- Ability to work independently in an unstructured and fluid capacity in order to meet simultaneous sales objectives.
- Remote customer and internal work required; need to be comfortable
in extended phone conversations, conference calls, and remote computer
sessions.
- Work or travel on a weekend is sometimes required to meet customer and prospects’ needs to ensure successful revenue generation.