Hi there!
We're looking for an experienced E-commerce Manager that will be
responsible for improving performance, ROI, and efficiency of our
digital e-commerce strategy and projects. A track record of great
strategy and execution around E-commerce is the most important thing to
be successful in this role. And, if this resonates with you, we
encourage you to apply:
"You are a natural leader and have excellent organisational and
social skills. You like to get things done as fast and efficiently as
possible."
About You
You’ll work on all online activity in relation to
revenue generation, traffic acquisition, and conversion optimization.
Ideally, you’re a self-starter who takes initiative with the ability to
juggle multiple priorities—focused on delivering results.
To be effective, you’ll have the strong ability to partner with many different kinds of cross-functional teams, leveraging deep analytical and project management skills
to flawlessly execute performance marketing activities across channels
to efficiently drive revenue and new customer acquisition as well as
being a bit part of tracking the marketing budget on a day-to-day basis.
You’ll spend the average day developing, implementing, analyzing, and constantly refining our customer acquisition strategy
by whatever means necessary. You have a passion for building,
implementing and measuring new systems, processes, and campaigns as well
as to provide quantitative and qualitative feedback on performance.
This is a critical and high-visibility role
with the opportunity to make a direct impact on the future of a rapidly
growing industry actually changing people’s lives for the better.
BASE SKILLSETS
- Strong executive level presentation and communication skills
- Storytelling
- Behavior Psychology
- Data & Analytics
- Research
- Design & UX
- Web design & Development
- Exceptionally strong project management skills
REQUIRED SKILLSETS
- CMS (Wordpress...)
- Pricing, Promotions & Product Management
- Customer Experience
- Design & UX
- Campaign Execution
- Expert level knowledge of GA
- Expert level knowledge SEO
- Understand and remain relevant in the digital competitive arena
DAY TO DAY MANAGEMENT
of digital e-commerce platforms and channels--including (and especially) Amazon
- Maintaining WP, Amazon, and Magento sites, plugins, and CMS
- Manage
the development, release, and maintenance of systems, services, and
plugins that support the company's E-commerce business strategy
- Add,
maintain, edit and optimize product descriptions, fields, attributes,
images, videos and other data on WP, Amazon, and Magento e-commerce
platforms
- Review emerging technologies for impact to current
operations and recommend changes that will enhance or improve existing
E-commerce efforts
- Optimize processes with a focus on impacting revenue via improved digital customer experience
- Pulling customer insights to inform digital optimization initiatives
- Create, maintain, or edit promotional content on site (banners, coupon codes, etc.) to support ongoing promotions
- Act as a liaison with external vendors and agencies to proactively keep ahead of timelines, deliverables, and communications
- Help create and coordinate the execution of email and social media campaigns to support online store revenue initiatives
- Develop an affiliate network to drive incremental sales
COLLABORATION
- Work with the Digital Marketing team to support brand and
product marketing efforts and incorporate e-commerce sales, profit, and
customer experience metrics to measure campaign performance.
- Serve
as the e-commerce and SEO SME on cross-functional project teams with
market research, design, development, and business stakeholders. Must be
able to translate business needs into technical requirements.
- Assist in management of new and existing web development projects and needs across the organization.
- Coordinate with various teams to execute content and site enhancements, improving user experience to meet those needs.
About Harmony
Harmony is a wellness company using hemp as a tool to bring real Harmony to people's lives.
We are warriors fighting to expand Harmony worldwide by crafting the
most innovative products nature can offer, and we are just getting
started. We offer a real entrepreneurial experience with stock option
compensation in a fast growing international company.
We believe in a safe, welcoming and inclusive environment. Harmony is
proud to be an equal opportunity employer. We are excited to work with
talented and empathetic people no matter their race, colour, gender,
sexual orientation, religion. Our code of conduct
provides a beacon for the kind of company we strive to be, and we
celebrate our differences because those differences are what allow us to
expand Harmony worldwide.
How to Apply
To jump-start the application process we ask a few questions we
normally would ask at the start of an interview. That speeds up the
process and allows us to get to know more about you than what’s on your
CV. Please make sure to answer each question.