About Leanplum
Leanplum
is a mobile engagement platform that helps forward-looking brands like
Grab, Tinder, and Tesco meet the real-time needs of their customers. By
transforming data into an understanding of users’ needs and wants, our
platform delivers unified experiences that are timely, tested, and
relevant — building the customer loyalty that fuels business growth.
Founded in San Francisco, Leanplum has offices across North America,
Europe, and Asia, and has received more than $98 million in funding from
leading Silicon Valley Venture Capital firms. Leanplum has also been
recognized as Fortune’s Best Companies to Work For and Entrepreneur’s
Best Entrepreneurial Companies in America. Download the media kit and
learn more at
www.leanplum.com.
About The Role
Leanplum
is looking for a talented, team player with great initiative, to fill a
key role on its Customer Success Team. The ideal Customer Success
Manager (CSM) will play a key role in building our relationships with a
portfolio of enterprise customers. They will also onboard new customers
by guiding them through the kickoff process and ensuring proper
implementation. As a CSM they will have a strong understanding of the
customer’s business and use cases, so that they can provide consultation
on the uses of Leanplum based on client’s specific use cases. Not only
that, but they will also need to develops a network of champions within
each account through education, coaching and troubleshooting. A
successful candidate will be a self-starter, with high energy, have a
team player mentality, and is willing to take coaching advice and apply
it immediately.
Leanplum
is an equal employment opportunity employer for all applicants and
employees. We do not unlawfully discriminate on the basis of race,
color, religion, sex (including pregnancy, childbirth, or related
medical conditions), gender identity, national origin, ancestry,
citizenship, age, physical or mental disability, legally protected
medical condition, family care status, veteran status, marital status,
domestic partner status, sexual orientation, or any other basis
protected by applicable local, state, or federal laws. When necessary,
we also make reasonable accommodations for disabled employees and for
pregnant employees who request an accommodation, with the advice of
their health care providers, for pregnancy, childbirth, or related
medical conditions.