What we do?
Solvemate
is a tech company from Berlin that is making customer support fast,
painless, and cost-effective. Our platform lets companies train a
virtual agent to integrate on their site or in their app.
Customers
interact with it through a series of quick multiple choice questions.
With Solvemate, requests are solved in just twelve seconds on average.
Thanks to machine learning, the virtual agent also gets smarter over
time: By understanding common requests, it anticipates the correct
response.
Support request are dealt with automatically, around
the clock, and at scale—resulting in faster response times, happier
customers, and much lower costs.
Why work with us?
First and foremost: The people. You are spending a lot of time with your peers. You should deeply align with our culture deck
and understand why it is important that we have made it that explicit.
We are truly working in an atmosphere of transparency, candour and
teamwork mixed with some curiosity - all committed to achieve our
long-term big hairy audacious goal.
In addition to working with
great colleagues: You can shape the future of a product that makes both
the service better for consumers and jobs better for service agents. Be
part of our growth story. We’re onto something and would like to take
you on the journey.
For sure, we also offer competitive pay,
flexible working hours, team lunches and team events, offsites, and all
the other cool amenities that a young high-tech company has to serve.