User Experience Researcher in Valencia

LanguageWire

Workplace
Onsite
Hours
Full-Time
Internship
No
Share offer

Job Description

You are driven by delivering great user experiences based on user insights. You love turning user insights data into valuable features and products. Ready to give it a go? Then read on.

The role you’ll play

You will design and implement user research projects to gain insights and data on product usage, new features and user behavior. Your work will have powerful impact on our product designs and prioritizations.

The team you’ll be a part of

You will be part of our Product Management team of eight skilled colleagues within our Product and Tech organization of +70 colleagues. The Product Management team focuses on building the right products by doing product discoveries, user story mappings, assisting on roadmap planning and implementing best practices inspired by sources like Silicon Valley Product Group.

If you want to make a difference, make it with us by…

  • Creating a user insights framework and process for the products and technology LanguageWire offers
  • Using the user insights and data to influence the products and features we decide to develop
  • Putting the user needs at the center of every single decision you make
  • Working with internal teams and stakeholders and ensuring the problems are understood and the solutions are based on the relevant insights
  • Assisting our development teams with user flows, wireframes and prototypes
  • Clearly communicating ideas, thoughts and concepts to the development teams

In one year, you’ll know you were successful if…

  • You have articulated and justified why we decided to develop our products in the direction we did because it makes sense for our customers and business
  • You have created a solid framework and processes for gathering customer insights, applied the insights into our product discoveries and validated new products with customers.

Desired experience and competencies

What does it take to work for LanguageWire?

What you’ll need to bring

  • 3+ years of professional experience in product research, preferably within SaaS, digital products, tech consulting or the like
  • Professional experience with UX design, personas, user training and other relevant UX disciplines
  • Expert skills in UX software like Sketch, Axure, Figma etc
  • A set of work samples showing your ability to execute qualitative and quantitative customer research projects and how they impacted the customer experience for the products
  • Excellent people skills enabling you to interview, engage and interact with users in a creative and empathetic way
  • You are super organized and know what it takes to conduct comprehensive user research projects on time and within budget
  • Strong writing and verbal communication skills in English. German and Scandinavian languages is an advantage
  • Outgoing, energetic and would love presenting studies and findings to our top management creatively and persuasively. In short – you add good vibes wherever you go :)

This will make you stand out

  • You have the skills to create the user insights framework while still being hands-on and able to do the actual work in gathering insights
  • You can showcase how you translate insights into meaningful product and feature recommendations on a whiteboard right here, right now
  • You have professional experience from a global SaaS company with strong UX skills and great products
  • You have professional experience with product analytics software like Google Analytics, Google Tag Manager, Pendo, Mixpanel etc.

Your colleagues say you

  • are a strong, actionable communicator
  • never settle for second best
  • know all the latest UX trends
  • are outgoing, fun and friendly to be around
  • are inquisitive and curious
  • will be sooo missed by everybody :)

About LanguageWire

Most important things to know about us:

  • We eliminate language barriers so people understand each other. Everywhere.
  • We are a tech company
  • We are an AI company
  • We are stable, and we are growing

More detail about us:

At LanguageWire, we are leaders in the world of Language Service Providers, but we are cooler than our competitors. Want to know why? Read on. We are fueled by the most advanced technology (AI) and our goal is to make customer's lives easier by simplifying their communication with any audience across the globe.

We are proud of our unique AI technology and our exquisite customer care. We are even prouder of our people. From our language experts, tech nerds, and customer success drivers to the core of heroes in the background. They all have a stake in supporting the delivery of translations, editing, desktop publishing, and other crazy cool multilingual communication services.

We listen and we care. We adapt our solutions to customer needs and integrate them with customer-specific tech stacks, streamlines and automated workflows. All of this while ensuring all data is protected thoroughly in a secure, meteorite-proof infrastructure. Basically, we've got the whole package!

Our values

LanguageWire is a community where communication is open, informal and friendly. The fact that we respect each other personally and professionally promotes collaboration and a positive social environment. We celebrate success, and giving and receiving feedback and recognition is a natural part of our corporate culture.

Technology is a big part of what keeps LanguageWire ahead of the competition, but we never forget it’s a business built and powered by people. We ensure that our entire team is happy with what they do and everyone has the tools they need to achieve. Because at the end of the day, that’s why our customers love to work with us—they enjoy working with a team of enthusiastic people!

Working at LanguageWire — why we like it: 

“Being surrounded by so many talented colleagues is one of the best things about working at LanguageWire. The working atmosphere is great, and being part of such a multicultural team represents an enriching and incredible opportunity for the development of my career”

(Anna, Operations Solutions Project Manager, Valencia)

“Why I love my job at LanguageWire? Three things: Team Spirit, Goals and Caring Leadership. It begins and ends with the team. I am motivated because I work with a great team of people who know how to work together, know each other, and thrive when working collaboratively to achieve our goals. We care about each other. As a leader, you need to embrace the whole team to make the team great and achieve set goals. LanguageWire takes pride in caring about it all.”

(Marianne, Customer Success Director, Aarhus)

What are the perks?

We don't stand still. We don’t look back; we drive forward!

Are you the next Wire in our community? Consider a career with LanguageWire, and let’s realize your potential together. These are some of the perks of becoming a Wire...

General perks

  • Scale-up by facts — start-up by heart
  • Enjoy flat hierarchies, direct feedback, and room to stand up for your own ideas
  • We are a fast-growing tech company that enables you to develop, be part of the decision-making processes, and suggest new and fresh ways to come up with solutions
  • International company. Offices in Copenhagen, Aarhus, Stockholm, Varberg, London, Leuven, Lille, Munich, Hamburg, Zurich, Kiev, Gdansk, Atlanta and Valencia
  • 360 employees with great gender and cultural diversity
  • A lot of responsibility and freedom
  • We are committed to bringing in top talent from all sectors and countries
  • We take care of our people with great benefits, professional development opportunities, and get-together initiatives like online fitness classes, yoga, Christmas parties, etc. We have fun!

Valencia Perks

  • More than 100 great colleagues in different business departments.
  • Excellent location (20 min walk to the city center) in cool and modern offices
  • Working in an international environment—more than 20 different nationalities
  • Freshly ground coffee from the coffee machine and free fruit

Want to know more?

We can’t wait to meet you! So, why wait 'til tomorrow? Apply today!

 

About LanguageWire

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