Technical Support Engineer in Madrid or Remote

Plain Concepts

Workplace
Remote
Hours
Full-Time
Internship
No
Skills
Share offer

Job Description

We are expanding our development teams and although we don’t care much about titles, we call this role Technical Support Engineer and the key is having experience in support for software development in .NET environments, knowledge in Cloud, and a constant desire to keep learning.

Our vision is to build multidisciplinary teams which directly manage projects in an AGILE way to find and implement the best solutions 😊

Below you will find information about us and if you already know us, you will know that we usually move as a consultancy, but we do many other things. In this specific case, we seek to expand our Sidra team and it is the team that works focused on our own Data Platform.

➡ https://sidra.dev/


What will you do?

  • Give support in the development and incidents related to the product
  • Be focus in possible incidents with the client and the implementation of our product
  • Help product development and growth


Requirements

What are we looking for?

  • Experience as a SQL server administrator (experience in other non-sql databases is positively valued)
  • Experience developing in .NET C # environment (experience / knowledge in Python is valued positively)
  • Hands-on Powershell scripting experience
  • Knowledge and / or experience in Azure
  • Practical knowledge with build and release pipelines (CI / CD)
  • Hands-on experience in troubleshooting and diagnostic tools (eg monitoring, logs)
  • Good level of English

What other things are we looking for:

  • Passion for using data and analytics to drive business value.
  • Good interaction and ability to work with the different teams.
  • Constant desire to learn and ability to adapt.

Benefits

What do we offer?

  • Salary determined by the market and your experience 🤑
  • Flexible schedule 35 Hours / Week 😎 (no salary reduction)
  • Fully remote work (optional) 🌍
  • Flexible compensation (restaurant, transport, and childcare) ✌
  • Medical and dental insurance (completely free of charge for the employee) 🚑
  • Individual budget for training and free Microsoft certifications 📚
  • English lessons (1 hour/week) 🗽
  • Birthday day off 🌴🥳
  • Monthly bonus for electricity and Internet expenses at home 💻
  • Discount on gym plan and sports activities 🔝
  • Plain Camp (annual team-building event) 🎪
  • ➕ The pleasure of always working with the latest technological tools!

With all this information you already know a lot about us. Will you let us know you better?

The selection process? Simple, just 3 steps: a call and 2 interviews with the team 🤘

And you may wonder… Who is Plain Concepts?

Plain Concepts is made up of 400 people who are passionate about technology, driven by the change towards finding the best solutions for our customers and projects.

Throughout the years, the company has grown thanks to the great technical potential we have and relying on our craziest and most innovative ideas. We currently have over 14 offices in 6 different countries. Our main goal is to keep growing as a team, developing the best and most advanced projects in the market.

We truly believe in the importance of bringing together people from different backgrounds and countries to build the best team, with a diverse and inclusive culture.

What do we do at Plain Concepts?

We are characterized for having a DNA 100%. We develop customized projects from scratch, technical consultancy, training, and our own product: Sidra Data Platform 💜

  • We don’t do bodyshopping or outsourcing
  • Our teams are multidisciplinary, and the organizational structure is flat and horizontal
  • We are very committed to AGILE values
  • Living is sharing: We help, support, and encourage each other to expand our knowledge internally and also towards the community (with conferences, events, talks…)
  • We always look for creativity and innovation, even when the idea might seem crazy to others
  • Transparency is key to any relationship

We make our clients’ ideas and solutions a reality with a high degree of technical excellence, for more information you can visit our website:

➡ https://www.plainconcepts.com/es/casos-estudio/

At Plain Concepts, we certainly seek to provide equal opportunities. We want diverse applicants regardless of race, colour, gender, religion, national origin, citizenship, disability, age, sexual orientation, or any other characteristic protected by law.

 
Founded in 2006 by 4 Microsoft MVPs, Plain Concepts was born with the goal of developing and facilitating all kinds of companies the adoption of new technologies aimed at improving their productivity and processes.

Specialists in disruptive developments in Artificial Intelligence, Mixed Reality, Big Data, Blockchain, IoT and Cloud, the mission of Plain Concepts is to offer customized, innovative and attractive solutions for all types of digital needs, always incorporating the latest available technology.

Awarded in 2016 as Microsoft Partner of the Year, we currently have over 300 employees, reaching a milestone in the technology sector by having 12 professionals recognized as Microsoft MVPs and more than a dozen certifications at the business level.

With presence in USA, UAE, UK, Spain, Germany and the Netherlands, we have developed more than 2000 projects for companies belonging to all types of sectors such as BBVA, Microsoft, Acciona, Infojobs Brazil, Repsol, EDP, Telefónica, Asisa, Aenor, GroupM or IE.

Plain Concepts is a Microsoft Gold Partner, Microsoft AI Partner, Microsoft Mixed Reality Partner in Europe and the USA, the only one in Spain, and has been recognized as Best Place to Work for two consecutive years.

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