As SRE Team Lead, you will be responsible for coordinating the Site Reliability Engineers (SRE) team, ensuring the execution of critical infrastructure operations, service reliability, and compliance with security standards. This role combines both technical and people leadership, with a focus on mentoring, managing technical projects, and continuous optimization.
This role also involves driving automation, implementing best practices, and ensuring operational excellence to support the resilience and scalability of our IT environment.
You will
Lead the SRE team in their daily operations.
Assign priorities and manage workload distribution.
Ensure platform availability and resilience.
Promote a culture of automation and reliability.
Collaborate on strategic projects with other teams.
Mentor and support the professional growth of the team.
Supervise systems administration, automation, monitoring, and scalability.
Coordinate critical incidents, ensuring proper response times.
Guide the team in implementing SRE practices (SLIs, SLOs, SLAs).
Collaborate with Security, Development, and Infrastructure teams.
Encourage adoption of IaC and CI/CD.
Ensure continuous update of technical documentation.
Track performance objectives for the area.
Languages
Fluent in English and Spanish (written and spoken).
What We Are Looking For
Solid background in Linux and/or Windows systems administration.
Experience working with cloud platforms (AWS, Azure, GCP).
Knowledge and hands-on experience with SRE practices (SLIs, SLOs, SLAs).
Familiarity with monitoring tools like Datadog, Prometheus, Grafana.
Experience with Infrastructure as Code (Terraform, Ansible).
Practice in CI/CD pipelines (Jenkins, GitLab CI, etc.).
Good understanding of networks and security fundamentals.
Leadership & mentoring mindset: we’re looking for someone who enjoys helping others grow.
Problem-solver under pressure and with a “let’s get it done” attitude.
Clear and effective communication skills.
A team player who collaborates easily across different areas.
Always curious, always looking for continuous improvement.
About us
JOTELULU is a pioneering European cloud service provider, uniquely focused on serving IT companies.
While cloud services spending in Europe is expected to reach several billions in the next years, small and medium-sized enterprises (SMEs) are still an enormously underserved segment. More than 70% of European SMEs do not use any cloud services whatsoever.Jotelulu, through IT companies, has managed to change the way things are done and has cracked the code in order to reach this SME segment. We have a unique opportunity to play a leading role in enabling the digitalization of European SMEs with a solution for IT partners that covers the entire cloud service lifestyle.Our competitive edge lies in our white-label solution, meticulously crafted for IT companies. This approach not only bridges the gap in the market but also addresses the specific challenges that IT companies face with conventional providers:
- Simplicity: We streamline the complexity inherent in existing cloud platforms, making our services easy to sell and manage.
- Profitability for our Partners: Our model ensures enhanced profit margins, a stark contrast to the slim returns typically seen in this sector.
- Afordability for SME’s: Our services are designed to be cost-effective, making advanced cloud solutions accessible to SMEs without compromising on quality.
Our own public cloud infrastructure is self-managed, with data centers located in Madrid and Paris, ensuring reliability and top-tier performance.Currently, JOTELULU is entering an exhilarating phase of expansion across Europe and Latam, broadening our offerings to IT companies. This growth reflects our core ethos—a ProductEngineering mindset that remains the cornerstone of our approach.
How do we achieve this? By living our J.O.T.E. values every single day:
- Joy: People who feel happy and confident are more likely to try new things and are better equipped to face challenges.
- Ownership: Taking the initiative to deliver positive results, being accountable for the outcome of your actions.
- Trust: Building trust internally, through care and appreciation for our employees, and externally, with our customers, who are the core of our business.
- Effectiveness: Combining intelligence, imagination, and knowledge to achieve results.
Join us at JOTELULU on this exciting journey as we redefine cloud services for IT companies and their SME clients.
What we offer:
An opportunity for personal and professional growth, supported by high functioning teams and the exciting challenges that come with joining a company at the start of its growth trajectory.
An inclusive and upbeat work environment: leave your suit behind... we’re a t-shirt and converse kind of place! More importantly, our company culture promotes diversity and inclusion. The personality and opinions of each of our team members are important and valid, and we aim to offer all employees a safe environment where they can be themselves and thrive
An environment free of bureaucracy and corporate constraints; a culture where your opinion is highly valued and appreciated.
Flexibility: a great work-life balance.
Offices in the center of Madrid and flexible working model.
Professional growth: For training courses related to your role.
Flexible compensation: you'll be able to include your monthly expenses in meals and transportation into your payroll.
Company health insurance: we hope you won't need it, but just in case, we provide you access to the best medical network.
Feedback and transparent culture: feedback is the breakfast of champions, and we take it seriously. We have a real-time and honest feedback culture, with monthly formal 1to1 sessions with your manager, a performance evaluation plan (with semestral evaluations) and monthly all-hands meetings to understand all the business information you need!
Ready? Don’t wait any longer and apply for this opportunity!
If you think you don't tick all the boxes, but the project sounds interesting to you, we'd still love to hear from you.
