We help creators and businesses automate conversations on Instagram, Messenger, WhatsApp, Telegram, and TikTok. The result? Better engagement, more sales, and real, sustainable growth.
With a diverse team spread across three continents, we’re building the leading Chat Marketing platform that is used — and loved — by more than 1.5 million customers worldwide.
WHO WE'RE LOOKING FOR 🌟
Picture this: you’re designing a product that millions of creators around the world rely on every single day — not just to get things done, but to connect with their audiences in more meaningful ways and bring their ideas to life.
We’re looking for a Senior Product Designer to make that happen at Manychat. Your mission? Help creators use our platform more effortlessly and effectively, so they can focus on what matters most to them. You’ll be shaping experiences that are intuitive, impactful, and genuinely make a difference.
You’ll work closely with our Product Design Manager, alongside partners in Product Management and Engineering, turning big ideas into real products that creators love. You’ll move fast, iterate often, and see the impact of your work out in the world — every single day.
WHAT YOU'LL DO 🚀
- Be involved throughout the entire product development cycle, from research and discovery to final delivery.
- Apply empathy, curiosity, and creativity to develop innovative approaches that set Manychat apart from competitors.
- Shape product functionality and user experiences by collaborating closely with product managers, engineers, and fellow designers to create intuitive, cohesive, and visually appealing solutions.
- Design and test solution concepts at different levels of fidelity, from sketches to prototypes, to test viability, research hypotheses, and gather insights for improvements.
- Create clear documentation to help the entire product group understand the rationale and the state of design decisions and progress.
TO SHINE IN THIS ROLE 💥
You’ll need:
- Bachelor's or Master's degree in design with 5+ years of experience as a Product Designer at a technology-driven organization, with a track record of shipped products.
- A solid grasp of human-centered design principles and how to apply them in real-world projects.
- Strong communication skills — able to tell a clear story, getting everyone on the same page, and advocate for design with confidence and openness.
- A belief in sharing your work early and often, encouraging teamwork, and keeping your ego out of the process.
- Experience working closely with engineers before, knowing how to hand off designs effectively, and a commitment to launching high-quality experiences.
- A portfolio that clearly explains your work, design thinking, and how your decisions were backed by data.
It would be great if you have:
- Solid understanding of computational principles (e.g., data structures), automation concepts, and automation workflows.
- Experience designing easy-to-use products that simplify the workflows of complex automation processes.
WHAT SUCCESS LOOKS LIKE 🎯
Leadership & team orientation
- Own your projects, set a high standard for design quality, and encourage team performance.
- Cultivate a supportive culture by celebrating milestones, seeking collaboration, and emphasizing shared wins.
- Provide constructive feedback and share knowledge across product group teams to help teammates grow and elevate overall design standards.
Discovery & Research
- Serve our customers with every design data-informed design choice you make, learning from past product successes and failures.
- Research customers' jobs, pains, and gains to guide product decisions that solve real problems.
- Collect and synthesize qualitative and quantitative data to evaluate hypotheses, experiment, identify opportunities and major pain points, and deliver straightforward, effective solutions.
Domain Knowledge & Product sense
- Learn and understand Manychat's product, the market, and customers’ ambitions to guide design choices.
- Use internal tools, documentation, APIs, and workflows to build effective experiences, including channel integrations.
- Look beyond the immediate requirements—tackle complex challenges by creating practical and innovative customer-focused solutions.
Delivery & Design Systems
- Contribute to and help evolve our design system by collaborating with our dedicated design system team.
- Apply our early-stage design system and collaborate effectively with engineers to account for technical constraints.
- Help streamline Figma workflows and delivery to boost your team’s efficiency.
WHAT WE OFFER 🤗
We care deeply about your growth, well-being, and comfort:
- 🌍 Hybrid onboarding to start work remotely and relocation support for you and your family.
- 💙 Comprehensive health insurance for both you and your family.
- 📚 Professional development budget for conference tickets, online courses, and other relevant resources to help you grow.
- 🫶 Flexible benefits package to tailor perks that matters most for you.
- 🪴 Hybrid work and generous leave options to prioritize your work-life balance.
- 🍽️ In-office perks, including free meals and snacks.
- 🤝 Company-funded sport activities, annual offsites and team-building events.
WHAT TO EXPECT 🧭
Here’s how our hiring process works, step by step:
- Apply: Send us your CV, portfolio, and answer a few short questions to help us get to know you.
- Intro call: You’ll chat with our talent partner and hiring manager to get aligned on the role and your experience.
- Portfolio review: Walk us through a case study with members of the team and product leaders.
- Hiring manager interview: A deeper conversation about how you work, how we work, and how the two could come together.
- Team interview: Meet future teammates and see if there’s a good vibe.
Manychat is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
This commitment is also reflected through our candidate experience. If you have individual needs that may require an accommodation during the interview process, please indicate this in your application. We will do our best to provide assistance throughout your interview process to ensure you’re set up for success.
