Senior - Lead Product Designer in Madrid


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Job Description

TaxDown is the leading & coolest platform for taxpayers to manage their taxes from any device, maximizing their savings and offering world-class tax advice. In less than three years, we already have more than 250k taxers who trust us, with world-class satisfaction (>70 NPS; +4.6 reviews).

We want to get back every euro that rightfully belongs to the taxpayers. This year we have helped Spanish families to save more than €16M. During our first 3 income tax seasons, we have shaken up how people do their taxes, helping everyone better understand their tax obligations and rights, not just those who can afford an old-school tax advisor.

The challenge? Help people who cannot afford an advisor, or innocently believe that the Tax Agency does always a rigorous job, or just want reliable advice to ensure their tax returns are well done. For all of them, we offer an affordable, simple solution that solves an obvious problem such as income tax filing.

Millions of people file tax returns in the world, and we want TaxDown to be the alternative they choose to manage their taxer and finances. We are already one of the fastest-growing start-ups in Spain, and this is just the beginning of the trip.


We are looking for a Senior Product Designer who can help us to do that re-shape the future. You will be a good person, optimistic, passionate, creative and dynamic who wants to change the status quo. Someone to seize the opportunity to build magical experiences for our taxers and be willing to accept responsibilities above the average, with a high degree of autonomy.

What we would like to see 👀

  • 4+ years of professional experience crafting powerful software product designs, end-to-end digital solutions, and conducting research on desktop, mobile, and cloud-based projects.
  • Experience leading teams of designers to develop new ideas, launch amazing products, and deliver exceptional experiences in a dynamic growth environment
  • Experience with user research and testing to make the best design decisions following a data-based strategy
  • Proved success innovating user interfaces, web/mobiles apps, and distance learning
  • Experience with analytics and/or SW instrumentation/ data visualization (i.e., Amplitude Hotjar)
  • Deep knowledge of best practices for web/mobiles app information architecture, design systems, and usability approaches
  • Skills to understand complex problems, find insights, and transform them into actionable product and design outcomes
  • Experience working with agile teams and methodologies
  • Deep knowledge of UX/UI design tools (Figma, Miro, Photoshop, Illustrator, Maze, Marvel, etc.)
  • Excellent communication, presentation, and interpersonal skills
  • Fluency in English

Preferably you also have 🏆

  • Experience with customer behavior and gamification
  • Experience with illustration or animation (or both)
  • Experience defining and documenting design systems
  • Formal Degree in Design, Interaction/UX Design, Visual Communications, or equivalent experience.


Sr. Product Designer at TaxDown is a highly visible and impactful role that owns the product design strategy, development, and vision. You’ll play a key part in our product improvement, and:

  • Drive user-centred decisions, clear prioritization, and efficient execution in the face of ambiguity and complexity for all products and services
  • Take full ownership of the user experience: create and evangelize product strategies to accelerate the expansion of TaxDown’s business for both new and existing taxers
  • Identify taxers’ pains & market opportunities, conduct a hypothesis-driven approach to determine the product-market fit of new and existing solutions, iterating constantly throughout the entire design & dev cycle
  • Lead & the product design team and play an essential role in recruiting talent
  • Manage and execute your own high impact/priority roadmap, be proactive in taking risks
  • Work together across all areas of product design, UX, UI, engineering, operations, stakeholders, and marketing
  • Always test potential solutions & validate all hypotheses with taxers or stakeholders
  • Conduct user research, benchmarks, and workshops, using a wide variety of qualitative and quantitative methods (polls, interviews, online testing, group testing, or whatever you think could help to understand the value for the user)
  • Refine UX/UI current design standards and methodologies, create systems and tools for high-quality, high-efficiency product design interactions


We are a young, dynamic, enthusiastic, and happy team, and we want to stay that way! Here are some reasons why you will love being part of our TaxDown family:

  • Be part of a new project that will re-shape the future of taxes and personal finances in the world
  • A young-spirit team in a dynamic work environment focused on your growth
  • A bright, comfortable office located in the centre of Madrid, stocked with drinks, good coffee, futbolín, and sometimes beers too 🍻
  • Flexible working hours and environment, remote-friendly
  • Full-time, permanent contract
  • Competitive salary and results-based compensation
  • Access to our employee incentives plan

Ensuring a diverse and inclusive workplace is fundamental to the success of TaxDown. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply - we’re excited to learn along with you.


About TaxDown

  • Fintech

  • Madrid, Spain

  • 2-10

  • 2019


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