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Senior Associate CRM Manager in Barcelona

Aristocrat

Category
Digital Marketing
Industry
Entertainment Industry
Workplace
Onsite
Hours
Full-Time
Internship
No
Skills
Team Management Jira CRMs
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Job Description

Join our ambitious team as a Senior Associate GameOps Manager at an exceptionally innovative company developing the future of gaming! This role lets you work with our world-class marketing team, recognized for its consistent success in the industry. You'll have a key part in our mission to bring happiness through play. Collaborate with diverse teams worldwide to build and apply modern marketing strategies.

What You'll Do

  • Use internal tools to configure medium to high complexity CRM events, lifecycles, and campaigns.

  • Collaborate with QA to ensure accurate execution of campaigns and lifecycles.

  • Perform post-launch checks to monitor campaign performance and report any irregularities.

  • Coordinate external communication channels to advance CRM campaigns using email and push notifications.

  • Provide creative copy support to our social media platforms.

  • Prepare art briefs, write engaging marketing copy, and review asset quality.

  • Work closely with groups throughout the company, such as Dev, QA, Art, Product, Solutions, Data Science, and Customer Service.

Ad Hoc Responsibilities

  • Provide ideas for new campaign concepts.

  • Suggest areas of improvement in tools, processes, events UI & UX.

  • Manage and resolve configuration issues, advancing more complex issues as needed.

What We're Looking For

  • Good technical knowledge with attention to detail.

  • Passion for gaming and a desire to learn more.

  • Experience in marketing campaign execution or QA.

  • Team-oriented approach; we achieve great results as a team.

  • Familiarity with diverse communication methods to produce the most effective outcomes.

  • Excellent written and spoken English for effective communication with global teams.

  • Strong sense of priorities to get things done efficiently.

Desirable Requirements

  • Keen to learn and share expertise with others.

  • Experience using Jira and Confluence.

  • Great interpersonal skills and effective communication abilities.

  • Logical thinking for managing complex tasks.

  • Super-organized and flexible to work in a fast-paced environment.

  • Experience in the gaming industry or as a CRM or LiveOps Manager is a plus.

Why Product Madness?

As part of the Aristocrat family, we share their mission of bringing joy to life through the power of play, with a world-class team who creates top-grossing, leading titles in the social casino genre, including Heart of Vegas, Lightning Link, Cashman Casino. With 800 team members across the globe, Product Madness is headquartered in London, with offices in Barcelona, Gdańsk, Lviv, Montreal and a remote team spanning the USA, making us a truly global powerhouse.

We live by our People First principle. Regardless of where, when, or how they work, our team members have opportunities to elevate their careers, and grow alongside us. We take pride in fostering an inclusive culture, where our people are encouraged to be their very best, every day. But don’t just take our word for it. In 2024, we made the Global Inspiring Workplace Awards list, and won a bronze award at the Stevies for Great Employers in the ‘Employer of the Year - Media and Entertainment’ category.

Perks

- Health insurance - CIGNA
- Gympass gold plan
- 25 vacation days + 1 day on your birthday
- Flexible payment - daycare, transport, etc
- Pension plan 1% base salary
- Food at the office twice a week

Teambuilding-Aristocrat

So, what’s stopping you?

Our Values

  • People First

    We have the deepest respect for our people and their well being. We know they are exceptionally talented and will always have a choice. We want them to re-choose us every day. We are committed to building a culture where each person's voice will always be heard and addressed.

  • MAD for More

    Always improving, innovating and never settling for the existing. We push all boundaries with courage and ambition to become the world’s best games company.

  • Champion Together
    We excel at what we do but yet remain humble and helpful to our teammates. We champion one another and hold each other to high standards without any egos.

  • Globally Inclusive

    We are all Equal - regardless of the language we speak, where we live, our gender, religion or culture we come from. We want to build a global home, where everyone has the equal opportunity to make an impact.

  • Customer Focused

    We always think from the customer's perspective - be it players or internal customers.

    Improving their experience and joy is what drives us. Every client's success is our big win!

Travel Expectations: None

Additional Information

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

 

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About Aristocrat

  • Entertainment

  • North Ryde, New South Wales, Australia

  • 5,000 - 10,000

Aristocrat Leisure Limited (Aristocrat) is a global entertainment and content creation company powered by technology to deliver world-leading casino and mobile games.

Listed on the Australian Securities Exchange (ASX), Aristocrat (ASX code: ALL) is headquartered in Sydney, Australia, with over 7,300 employees working in more than 20 locations across the globe. Aristocrat offers a diverse range of products and services including electronic gaming machines, casino management systems, mobile games and online real money games, including iLottery.

Aristocrat has seven corporate functions and three reporting segments that span regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money gaming (Aristocrat Interactive). Our game and product portfolios collectively entertain millions of players worldwide every day.

Across our global enterprise, Aristocrat aims to create long-term sustainable value for all stakeholders by upholding our core values and producing the world’s best gaming content.

Our people-first mindset prioritises the safety and wellbeing of our people. We have ambitions to be an industry leader in responsible gameplay and we invest in employees’ development and offer career pathways, so they have what they need to do their best work at Aristocrat.

Our values of Talent Unleashed, All About the Player, Collective Brilliance and Good Business, Good Citizen guide and inspire us every day.

We are excited about the future of Aristocrat and united by our mission and we invite everyone to join us as we…bring joy to life through the power of play!

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