We, employees, need a much more engaging solution around our compensation, and that’s why Cobee was born. Since we created Cobee back in November 2018, our vision has been unwavering: to become the most desirable solution for employees to get compensated at work. As we fight for that vision, we truly believe that we can improve the overall well-being of employees at the same time that we make them feel more engaged with their companies.
We began with a single benefit, and today we offer a diverse range of benefits in three countries, with a team of more than 140 talented people across the globe. We have raised more than €55 Million in venture capital funding backed by world-class investors, including a recent €40 Million Series B investment. While much has changed since our humble beginnings, we stay true to what we believe and to our culture:
- Humble Excellence: We are a team committed to excellence and delivering top-notch results. We make informed decisions and collaborate to succeed, while also approaching our endeavors with low ego and open-mindedness. We support our teammates and give them the opportunity to shine.
- Team Innovation: We are trailblazers, disrupting the status quo and creating something new. We embrace risk and challenge ourselves to think creatively, fostering teamwork and diversity to fuel our ideas. Everyone is encouraged to contribute and have a say in decision-making.
- Lean Ownership: Lean Ownership means owning our actions and outcomes, proactively seeking ways to improve the company for the long haul. We prioritize and simplify to move quickly and work with full autonomy to be agile.
About The Role
We are looking for a Product Solutions Specialist to join our enthusiastic
Enterprise Product team.
As a Product Solutions Specialist, your responsibilities will include:
- Provide technical support during the sales process (RFPs, proposals,
and more). - Collaborate with other teams across Cobee to enhance the onboarding process for new customers from a technical and product perspective.
- Conduct discovery calls with our trained Sales Representatives.
- Create and deliver technical presentations to internal and external stakeholders.
- Demonstrate product features and technical capabilities.
- Lead each new customer launch from a technical perspective, hand in hand with Customer Success.
- Become an expert in our product and technical capabilities.
Main challenges
- Support sales team from a technical point of view and present technical
proposal to the customers. - Validate, from a technical perspective, the opportunities the sales team
brings. - Present and discuss technical implementation with the customer's IT
department. - Define a process to test and validate the technical solutions provided to
the customer. - Understand the technical needs of the customer and propose a best in
class solution within the product capabilities, being able to define the
scope of the solution. - Coordinate the implementation of the project once it has been sold to
the customer (with the help of the rest of stakeholders involved). - Navigating the complexities of integrating diverse systems, platforms,
and technologies while ensuring seamless functionality and user
experience. This includes dealing with various APIs, data formats, and
custom solutions across different environments. - Document best practices to integrate with the product and provide good
examples to the customers, so the technological advantages can be
translated into "commercial language". - Continuously align with the Cobee Engineering teams in terms of
software development best practices, internal processes and
frameworks. - Communicate with product managers and product teams to provide
technical support for developing new products or features. - Be aware of competitor's process and bring new ways to innovate our
processes.
You are
- Used to communicating with the technical and commercial people
involved in the sales process. - Highly organised and able to oversee multiple projects simultaneously
without compromising quality or deadlines. - Proactive and solution-oriented, with a keen ability to anticipate
challenges and implement strategies to mitigate risks. - Proficient in presenting technical solutions to non-technical profiles.
- Experienced in connecting the dots between customer needs, technical,
and business capabilities of the product. - Experience in presenting a clear project definition shared with the
customer, identifying main risks, blockers and testing requirements. - Used to working under uncertainty, managing complex input from
several stakeholders.
You have
- 2+ years of proven solutions engineer or product solutions, technical
support, or similar role experience in a successful tech company. - Experience working with APIs, web services, and understanding of
networking concepts. - Experience working and communicating with business and technical
stakeholders, both internal and customer facing. - Experience working in fast-paced, agile teams, and a deep
understanding of software development in a team. - Experience in owning, defining and delivering a project plan in a clientfacing capacity.
- Outstanding communication and teamwork skills.
- A positive attitude; you welcome failure and learn from it.
- Solid problem-solving skills, highly analytical, attention to detail.
- Solid organisational skills.
Why should you join Cobee?
- Product Culture - Product is at the core of the company and what we do
at Cobee. Join Cobee to be part of a company with a true Product
Culture with a fast pace. - Excellence - We are driven by building great and impactful solutions to change the employee benefits industry in the long run. In everything we do, we go for the excellence approach.
- Sustainable growth - We always keep a bootstrap mindset while we keep growing! We do this in a very sustainable way and with a lot of substance: growth and profitability are not a contradiction, and we love to find the right balance.
- Non-hierarchical innovators - We listen to everyone. No matter their position. We try to ensure that the people who implement are part of the decision-making.
We are willing to meet you! Cobee embraces diversity and equal opportunity. We are committed to building a team with diverse backgrounds, perspectives, and skills.
