We offer to all the citizens of the cities where we are present a responsible and ecological urban transport service through shared, elegant and safe scooters, turning everyday commuting into extraordinary experiences.
YEGO was born in 2016 when electric and shared mobility was still in an experimental phase. Today it is a reality and YEGO operates in 5 Spanish cities (Barcelona, Hospitalet de Llobregat, Valencia, Malaga and Seville) and in 4 French cities (Paris, Bordeaux, Toulouse and Balma).
Our experience of more than 6 years, our reasoned and constant growth, our ability to create a community of users, as well as our strong commitments and relationships with public actors and private partners make YEGO a reference in the sector in Europe.
Our goal is to facilitate and rethink access to ecological and responsible micro-mobility, in harmony with cities and their inhabitants.
Around this project, we are building a united, dynamic, diverse, inclusive and committed team, where everyone, regardless of their origin, gender, religion, orientation or age, can thrive and serve our mission to make our cities greener.
About the role
You will be part of the Product team along with a UX designer, a UX Writer and a UX Researcher at YEGO, directly supervised by the CEO.
You will be end-to-end responsible for evolving and improving our core products which are used by both our end-users as well as internal stakeholders managing the business activity in every city.
You will achieve major visibility and impact through your work. You will work cross-functionally with UX researchers, Product designers and software engineers to improve the user experience and develop new features for thousands of daily users.
You will also be coordinating with the customer service department to identify potential product defects or customer suggestions (internal & external customers) and responsible for delivering a clear roadmap to the Executive Committee.
Your typical day at YEGO
- Discover what users need by conducting user research and unveiling critical insights.
- Develop a deep understanding of the market.
- Create the product’s long-term vision and strategy.
- Align your team and the executive committee around a cohesive product roadmap, based on a prioritized backlog and the company’s vision/strategy.
- Break down complex problems and write clear specifications in collaboration with Design and Engineering.
- Collaborate with stakeholders in customer experience, operations, data, marketing & finance
- Deliver features that function and delight customers.
- Anticipate and execute Product Analytics for all projects you lead.
- Champion the team, partners, and external stakeholders to ensure alignment around overall strategy and direction of the product
What are we looking for
- 3+ years of B2C and B2B SaaS product management experience
- Experience with managing cross-platform products
- Ability to build user empathy and share with others to generate compassion for customer problems
- Strong sense of ownership, ability to work independently in a result-oriented way.
- Ideally owned a successful product from inception to launch (including post-release Product Analytics both quantitative and qualitative)
- Strong ability to motivate and inspire people to do their best work (leadership)
- Strong understanding of Software development & Data management
- Ideally, you have a strong design background and are able to think deeply about product design decisions together with the Product Designer on your team
- You're fluent in English and Spanish, additional skills in French are a plus.
You are a great fit if you have/are
- Excellent written and oral communication skills are required since you’ll have to communicate with team members, other departments, upper management and consumers of the company’s products;
- Expertise in the product or market including specific technical or industry knowledge
- Superior project management and interpersonal skills
- Ability to maintain a keen attention to detail, multitask and work well under pressure
- Natural tendency to be curious, positive and creative
- Team player who collaborates well with others
- Sincere empathy for the customer and a commitment to delving deep into the challenges they present or experience
- You are committed to environmental issues and believe that YEGO can revolutionize urban mobility for the benefit of all
The benefits of working at YEGO
- The opportunity to participate in an innovative project, dedicated to changing mobility into a unique environmentally friendly experience.
- Free use of YEGO electric motorbikes: enjoy a totally free and environmentally friendly way of traveling.
- Working with a young and passionate team, towards the same goals.
- A modern and comfortable workspace in Poblenou
- Flexible working hours and the possibility to work remotely.
- Free fruit, snacks, coffee and tea at the office.
- Health insurance
- Flexible retribution plan (with Cobee)
- Gym membership discount (with Andjoy)
YEGO is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment.
