The view from 32,000ft
Our vision is to be the most trusted and most used online travel brand in the world.
People love travel, but hate travelling. Travel is one of the great
joys in life, yet online travel is fundamentally broken. We are here to
fix it, with world-class software, and deep empathy for our travellers.
At Skyscanner we are dedicated to solving the travel needs of our
friends, family, and the world. Our traveller-first approach and
award-winning apps and service have made us the #1 independent travel
brand worldwide, with over 60 million monthly users across more than 30
countries.
Our Cabin Crew
We hire the best, then get out of their way.
Our 50+ Product Managers are builders who love to create things and
change the world through technology. They are skilled at the Why, the
How and the What of making and iterating products to find market-fit.
They support each other and help each other grow. They are not purely
‘organizers’, ‘sellers’ or ‘explorers’, though they are versed in all
three dimensions. They are multi-facetted entrepreneurs who know how to
generate insights, set direction, and get things done in tech &
business.
We’re looking for Product Managers who have delivered
results—launching new features, delivering performance step
improvements, and challenging themselves and others to improve their
skills. Naturally data-driven, they nevertheless cut through complexity
to identify high impact opportunities and simple solutions. They act
decisively on these insights and collaborate with colleagues in ways
which inspire and motivate. Above all, they are in touch with the end
user, working constantly to understand their pain-points and exceed
their expectations.
Expect Some Turbulence!
Our approach to software development is unconventional. We do not
have teams permanently dedicated to managing the various aspects of our
products. There is no “Search team” or “Flights team”. We do not like
top-down decision making (no ‘mini-CEOs’). We do not like pass-through
management. What we value most is autonomy, nimbleness, and delivery of
an integrated experience for our travellers. So as a team, we are
organized into over 60 autonomous ‘squads’ that can change focus on a
dime, and join up to ‘swarm’ on our current top business goals. Our
squads are empowered to make decisions, and figure out for themselves
how to tackle our biggest challenges.
Our Product Managers will typically work with a squad to deliver a
goal, then pick up other goals as the work progresses and priorities
shift. Their squad ships daily, tests constantly, and tries to deliver
real traveller value every week. This means we look for generalist PMs
who thrive on change, and are constantly taking on new challenges.
Whatever the challenge, our PMs:
- Find the ‘why’ behind the traveller problem.
- Solve for the whole picture – seeing their work through the
traveller’s eyes, creating solutions for the entire experience, and
thinking beyond its parts.
- Work incredibly hard to keep things incredibly simple.
- Use Lean approaches to break down big ideas into valuable pieces to deliver at fast pace.
- Fail fast and fail often – until they don’t.
- Take pride in their craft.
Ready to take off?
Great product managers come from everywhere: their paths are as
varied as the skills they have accumulated. What they share is a common
aptitude — they are builders.
We value experience and accomplishment, but there is no set-list of
requirements. If you feel this is the place for you to make your mark,
we encourage you to apply!
Ideally:
- Experience as a Product Manager in a fast-moving internet company, or equivalent.
- Experience driving product initiatives to successful completion, resulting in business impact.
- Experience making hard, data-driven decisions (incl. A/B testing,
User Testing, Analytics, Market Research, Competitor Analysis, Defining
Metrics and KPIs).
- A Bachelor’s degree or equivalent – though we welcome applicants from all backgrounds.
- A passion for travel.
For more insight into Product at Skyscanner, check out our Product VP’s blog on What Makes The Best Product People