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Operations Executive in Barcelona


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Job Description

In a world where personal cars no longer have a place in the city, Virtuo provides cars seamlessly on-demand. The app allows users to book and unlock their car and complete their damage report in just a few taps - no queues, no hassle, available 24/7.
Launched by Karim Kaddoura and Thibault Chassagne in April 2016, this service has three fundraisers for a total amount of 30M€ including prestigious funds such as Kima ventures and Balderton Capital.

Virtuo is available today in France 🇫🇷, Belgium 🇧🇪, UK 🇬🇧 and Spain 🇪🇸  and has a strong desire to expand in Europe with many openings planned.    
➥  📲+650 000 downloads ➥  👤+50 000 clients ➥   💪+80 Virtuoses ➥  🚙+2000 cars.
💰Fundraising : 30M€ (Investors: Xavier Niel - Kima Ventures, Bernard Liautaud - Balderton Capital, Iris Capital ...).
🏆 Rewards : Best apps on the app store 2016&18, BPI France… 5th on the LinkedIn Top startup in 2019.

Virtuo is on a mission to stop you from owning a car by providing car solutions for long-distance journeys. The mobile-only car rental service allows you to book and unlock a pristine Mercedes A-Class or GLA all through your phone for up to 28 days. The service uses technology to take all the pain-points out of traditional car rental, allowing you to use your phone to unlock the car, file a damage report, and track real-time fuel and mileage information.

About our team

Operations is at the core of Virtuo, our motto: "​Right​ car, ​right​ time,​ right​ location. ​Zero​ defects"
The team is responsible for making strategic & operational decisions based on data, but above all for moving things forward.
The position will allow you to join a team with a diverse profile and to meet not only entrepreneurs but also former employees of large groups & prestigious start-ups.

What you’ll be doing

Help us grow our fleet (x3 fleet in 2020), increase our countrywide station footprint (new openings!) and run complex
The Ops Executive ultimate responsibility is ensuring our customers get their Virtuo in great shape. This is a fast paced
environment and the role will appeal to an ambitious self-starter with a hands-on attitude, strong operational ability and a passion for cars and mobility tech.

● Be in charge - as the main responsible of your region’s fleet :
○ Fleet & station management
○ Washers/drivers on-boarding, training & monitoring
○ Own the quality of your region
● Support running complex, on-the-ground, day-to-day operations
● And much more! (Expansion, Product improvement, Virtuo side projects, Admin etc.)

What you'll need

* Start-up mindset: entrepreneurial, tenacious, roll-up-your-sleeves attitude, willing to get stuck in
* Accountable, willing to take initiative and to learn fast
* Effective at managing deadlines, with a rigorous approach and strong attention to detail
* Truly passionate about cars, inspired by mobility, and with a taste for well-crafted products
* Spanish native & English fluent​; French is a plus
* Driving licence and open to move

You will :

⇛ Participate in the revolution of the car rental industry by transforming a traditionally unpleasant and anxiety-provoking service into a fluid, modern and exciting experience!
⇛ Join a fast-growing start-up : we doubled our team in one year, x3 revenue, +2 countries every year ...
⇛ Work in a stimulating environment surrounded by bright, agile and dynamic profiles
⇛ Be part of a “user centric” team which is one of the best customer team in car rental industry
⇛ Work for an innovative startup where everything is building, in a company where your decisions will have an immediate impact

🎁 Perks:
⇢ Lunch card
⇢ Sportive events
⇢ Free snacking

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