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Head of Territories - Business Development in Barcelona


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Job Description

As a successful startup and high growth business, we are expanding our workforce globally. Joining Klook will provide exposure to a wide range of opportunities that is not commonly found in established businesses. From direct engagement with suppliers, negotiation on supply contracts, recruitment, team management, to strategic planning in each market. You will have the opportunity to shape and scale a fast growing industry. Further solidifying Klook as the leader in this space.

In business development, we are growing our team rapidly in each market as well as geographically. We now have teams in 16 countries, working tirelessly in building our supplier network.

This position is responsible for the management of multiple markets as well as key suppliers in a wide variety of verticals, including attractions, tours, activities, transportations and travel essentials. There is a strong focus on developing existing merchants, keeping an industry best level of experience, negotiating exclusive deals and locating opportunities for co-op marketing. To maintain our leadership position across the globe, this role will be responsible for innovations in how we manage our local supply teams and get the most out of our merchant portfolio.

Successful candidate requires superior leadership skills in a multicultural environment, understanding of the market landscape, closely involved in supply side technology development that cultivates long term competitive advantage in the travel experience business.

What you'll do

Lead on the strategy and development of multiple European markets including the management of country/regional teams
Leadership: Build and lead a strong business development team to deliver tangible results based on KPIs.
Work closely with each of the country leaders and empowers them with skills, data, and tools to deliver results.
Actively engage in planning development and resources available throughout the company to provide operational/tactical support and training that allows the team to operate efficiently at all times.
Prepare for expansion, redundancy, coaching, evaluation and striving for upward mobility of entire team.
Develop a strategy with Tier 1 & 2 key products within responsible markets in order to secure exclusive deals, promotions and co-op marketing opportunities
Account management: Cultivate relationships with key partners to help maximize their sales potential on Klook's various distribution platforms. Communicate Klook's business strengths and brand value to suppliers. Develop process and tools to ensure frequent and seamless communication between suppliers and the team in the region, that the team is empowering suppliers to grow their business with Klook through data and global exposures.
Market updates: Identify market trends and provide market & competitor updates through on-going research and analyses.
Influence: Represent Klook to build our profile with key destination influencers in the region (e.g. DMOs, tourism bureaus, trade organizations, etc.)
What you'll need

>6 years work experience with 3 years destination management or OTA supply experience. High familiarity with travel products, experience with attractions, activities, tours and transportation preferred
Strong commercial sense, as well as analytical, written and verbal communications skills
Confident, self-motivated and goal-oriented
Globally-minded and comfortable working with people from different cultural backgrounds
A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that's not afraid to work independently when required
Bachelor degree in hospitality or business management preferred

About Klook

Founded in 2014, Klook is a world leading travel activities and services booking platform. Klook gives travellers a seamless way to discover and book popular attractions, tours, local transportation, best foods, and unique experiences around the world on its website and award-winning app ('Best of 2015', 'Best of 2017' & 'Best of 2018' by Google Play and Apple App Store). With Klook's innovative technologies, travellers can book on-the-go and redeem the services by using QR codes or e-voucher. Each day, Klook empowers countless travellers to indulge in their wanderlust and spontaneity through over 80,000 offerings in more than 250 destinations.

With a team of more than 1,600 across over 24 offices worldwide, Klook's services are available in eight languages, supporting 41 currencies. It has raised a total of US$300 million investment from world-renowned investors including Sequoia China, TCV, Matrix Partners, and Goldman Sachs. Get inspired by Klook at, the company blog or @Klook.

About Klook

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