ORGANIZATION: StubHub, www.stubhub.com (an eBay company NASDAQ: EBAY)
StubHub’s
purpose is to connect people through inspiring event experiences. We
connect fans with their favorite teams, shows and artists and introduce
them to the ones they'll love next. As the largest ticket marketplace in
the world, we enable fans to buy and sell tickets to tens of thousands
of events, whenever they want, through our desktop and mobile
experiences, including our StubHub app for iPhone, iPad, Apple Watch and
Android. Offering a superior fan experience at its core, StubHub
reinvented the ticket resale market in 2000 and continues to lead it
through innovation. Our industry firsts include the introduction of the
first ticketing application, the first interactive seat mapping tool and
the first live entertainment rewards program, Fan Rewards™. Our
business partners include more than 130 properties in MLB, NBA, NHL, MLS
and NCAA, plus AEG, AXS and Spectra Ticketing & Fan Engagement.
With the acquisition of Ticketbis in August 2016, throughout the world,
StubHub provides the total end-to-end event going experience.
StubHub is an eBay company (NASDAQ: EBAY). For more information on StubHub, visit StubHub.com or follow @StubHub on Twitter, Facebook and Instagram or YouTube.com/StubHub.
OUR VALUES:
StubHub One – We act as one team in pursuit of connecting people through inspiring event experiences.
At StubHub, we are:
Driven – We strive for excellence – constantly improving our game
Courageous – We are bold & not afraid to challenge the status quo
Inventive – We see what others don’t & pioneer new paths
Richly Diverse – We recognize & respect everyone as a unique individual
Brand – We experience the world through StubHub
THE OPPORTUNITY:
We
are looking for an experienced Product Analyst with exceptional product
sense to help foster the use of data in product decision-making. In
this role you will work closely with our Engineering, Product, Ops, and
Design teams to evaluate product opportunities, track product metrics,
develop and analyze experiments, and drive deep-dive studies to identify
new opportunities.
LOCATION: Madrid
PRIMARY JOB RESPONSIBILITIES:
- Apply data & analytical skills to help understand how our customers use our products.
- Partner closely with product leadership to define, measure and report on core product and feature metrics.
- Design customer-facing experiments (A/B tests) and distill their results into actionable outcomes.
- Execute
cohort studies and drive analyses to understand customer behavior and
identify opportunities for improving our product(s).
- Collaborate with data and business intelligence teams to develop reports and visualization dashboards.
- Build
financial models to project key business metrics - Traffic conversion,
Engagement - and develop KPIs to measure initiative performance.
EDUCATION, SKILLS & EXPERIENCE
- Strong
quantitative background with Product analytics experience. Consistent
track record in solving business problems through fact based and
scientific analytics.
- Excellent technical skills - including the
ability to query databases (SQL, Hive etc.), leveraging R/Python to
analyze complex data, and using Tableau (or other visualization tools)
to deliver insights at scale.
- Deep understanding of statistics, experimental design, and causal inference.
- The
ability to translate analytical insights into clear recommendations and
effectively deliver it to technical and non-technical stakeholders.
- Worked
in cross-functional and cross-cultural teams, and are able to
communicate technically intricate concepts/results in business terms.
- Passion for technology and consumer products.
StubHub
is a Subsidiary of eBay.
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eBay
Inc. is an equal opportunity employer. All qualified applicants will
receive consideration for employment without regard to race, color,
religion, national origin, sex, sexual orientation, gender identity,
veteran status, and disability, or other legally protected status. If
you are unable to submit an application because of incompatible
assistive technology or a disability, please contact us at talent@ebay.com. We will make every effort to respond to your request for disability assistance as soon as possible.
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