We are currently searching to strengthen our product team in Berlin by bringing a Head of Product Management (f/m/d) on board to support our current growth and vision within the customer retention management world.
Your ambition is to build the leading Customer Experience platform, used across geographies, industries and functions. It provides the deepest insights and smartest actions for every single end-customer and enables automatic retention. Although the platform offers a broad value scope, it can be implemented with low effort, is easy to use and has a beautiful design users love. You will achieve this in collaboration with all stakeholders inside and outside of the company and pushed by an outstanding strong product team.
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Your responsibilities
Implement clear product prioritization process for mid-term and short-term development topics involving all stakeholders, with transparent criteria and data-driven backward assessment of decisions made
Facilitate agile, mainly self-driving cross-functional product teams (PM, Design, Devs, QA, BO) with efficient collaboration structure and individual output objectives
Establish a transparent, ongoing product "status quo" process, to have all stakeholders informed about the status of their topics including information on releases
Ensure timely, self-explaining documentation of the product for user support and marketing purposes
Training the team, newbies & current team members in major product aspects and new developments
Be a leader and communicator: lead and coach the product and UI/UX team and coordinate with tech team
Establish an agile working process and a strong product KPI reporting
Create on a quarterly base a rough product roadmap for next 6-12 months
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Your profile:
Entrepreneurial spirit that can operate independently
5+ years experience in a product management role from a B2B software background
Experience managing a team and leading cross-functional groups
As a leaders, you understand the importance of being a coach for your team, providing guidance & development and being a role model as PM for his team
Knows how to hire A-players, set high objectives and supports to reach these
Excellent prioritization and organizational skills. Excited by the idea of managing multiple responsibilities simultaneously
Impatient, results driven and persistent. You prefer thing to be 80% and done now, than 100% and later
Detail and quality oriented
A good planner, with foresight to predict potential outcomes of work and evaluate the risks early
Structured & process orientated
Experience working in agile product development environments, with flexible approaches to project management
Strong user experience intuitions; ability to discern seamless UX from poor UX and empathize with users
Excellent English (verbally and written)
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Our offer
Challenging and varied tasks in a dynamic environment
Chance to develop a career in a fast growing environment with expert founders and management team
Regularly trainings to increase
Competitive salary
Half yearly company offsites, regular team events and team lunches
High end equipment and an office in the heart of Berlin
Start the conversation and tell us what’s important for you, and what the next step in your career is. We’d love to talk to you!
We look forward to hearing from you!