Facebook's
mission is to give people the power to build community and bring the
world closer together. Through our family of apps and services, we're
building a different kind of company that connects billions of people
around the world, gives them ways to share what matters most to them,
and helps bring people closer together. Whether we're creating new
products or helping a small business expand its reach, people at
Facebook are builders at heart. Our global teams are constantly
iterating, solving problems, and working together to empower people
around the world to build community and connect in meaningful ways.
Together, we can help people build stronger communities — we're just
getting started.
The
Client Solutions Manager for Facebook’s Global Marketing Solutions team
partners with our most strategic clients to make sure they are
successful with Facebook. This is an outstanding opportunity to be at
the center of some of Facebook's most important commercial relationships
in the Iberia region/portfolio.
The Client Solutions Manager is a strategic solution-driver who puts
customers at the core of everything they do. This role is responsible
for building and strengthening customer relationships, providing
business insights, driving revenue, advertiser education, and
satisfaction through a consultative, data-driven approach. You should
have a deep passion for Facebook, the overall marketing ecosystem, and a
proven understanding of both online and traditional media
Success in this position requires strong consultative sales and
analytical skills, a focus on client service and commercial acumen, and
the ability to thrive in a dynamic, team-focused environment delivering
against tight deadlines.
This role will be located in our Madrid office.
RESPONSIBILITIES
Identify, create, and implement marketing solutions grounded on achieving measurable business results for our partners
Manage strategic marketing conversations with clients, agencies, and partners
Responsible
for educating clients on products, new solutions and best practices to
drive adoption and grow existing business partnership
Use data and insights to guide strategy and implementation of Facebook solutions against client's marketing objectives
Build and manage relationships with key clients, agency partners (media, creative, marketing partners, etc.)
Advise on media, measurement, and creative strategy to deliver against client goals
Collaboration with internal cross-functional teams and ability to manage complex workstreams
Flawless
management of internal account operations (revenue delivery, media
recommendations, troubleshooting issues, optimization opportunities)
Be an active contributor of the regional sales team to contribute to overall team goals and development
Ability to travel as needed
MINIMUM QUALIFICATIONS
6+ years’ experience working directly with marketing, media and/or consulting companies.
High intellectual curiosity and hunger to learn in an ambiguous environment
Consistently demonstrated high level of integrity and ownership
Experience working directly with/at top-tier agencies (advertising/digital/media), and/or demonstrated industry experience
Exceptional
communication and presentation skills (both written & verbal) at
all levels of an organization or at external speaker events
Solid understanding of customer marketing funnel and traditional marketing ecosystem
Experience working with Excel and delivering actionable insights
Ability to act as a consultant for partners, establishing meaningful relationships and driving clients to action
Experience
working effectively with cross-functional teams and with multiple
layers within the organization (internally and externally). Able to lead
multiple projects with minimal direction while maintaining a high
attention to detail.
Ability to communicate, collaborate and work effectively in a team
Effective
and creative problem-solving and decision-making skills • Ability to
travel as needed for client and agency meetings (x/month)
Fluent in Spanish and English
PREFERRED QUALIFICATIONS
BA/BS and Master degree preferred BS in Marketing, Economics or Business, Statistics, Engineering, Computer Science
Solid understanding of brand measurement fundamentals
Understanding of traditional media and video ecosystem a plus
Experience as a Facebook user and knowledge of Facebook’s ad products
Knowledge of SQL, relational databases, and/or statistical packages such as R, SAS, SPSS <br>
Facebook is committed to providing reasonable accommodations for
qualified individuals with disabilities and disabled veterans in our job
application procedures. If you need assistance or an accommodation due
to a disability, you may contact us at
accommodations-ext@fb.com.