Glovo (glovoapp.com) is looking for world-class Data Analyst to work
in our Barcelona office. You are passionate, proactive, data-driven and
hands-on? You want to evolve in one of the fastest growing Start-ups of
Barcelona, building a product that will change people´s day-to-day and
disrupt On-demand market?
Within the team, you will perform the following tasks:
Provide technical leadership of Glovo’s Zendesk instances and their integrations with Zendesk Chat / Zopim, and other systems.
Analyze, come up with insights and draw conclusions from data: build
tools to see clear and far, and propose decisions in consequence.
Collaborate with operational teams to continuously improve the
usefulness and impact of external support tools via process, content,
and tech changes.
Assess needs for new external support tools globally and lead the selection and implementation processes for those tools.
Understand Business needs and create insightful analysis to enable Ops team to answer their needs
Give life to your craziest ideas and have an immediate impact.
Requirements
Bachelor’s degree.
An exceptional ability to understand the technical aspects of tools
and how to get the most value from them; you don’t need to be an
engineer, but you must be able to dive into the technical details of
tools.
Passionate about analytics: you enjoy deep diving into problems to find the root cause.
Problem-solving skills: no problem is too small or too big.
Experience in SQL and/or coding is a plus.
Professional English.
Benefits
Unique Entrepreneurial experience in an Usain-Bolt-growing environment.
Free Glovo credits!
International, dynamic and passionate environment with a great company culture.
Utilizamos cookies propias y de terceros para medir tu actividad en éste sitio web y mejorar el servicio ofrecido mediante el análisis de tu navegación. Si continuas navegando, consideramos que aceptas su uso. Puedes cambiar la configuración y obtener más información aquí.
