Responsibilities
Driving user research by identifying
research needs on the team, planning, defining, conducting and reporting
findings of all conducted research.
Expert
understanding of qualitative user research methodologies, their
benefits, costs, time frames and suitability to different stages of
development as well as a good grounding in quantitative methods
Conduct quantitative research to understand our users and strategically guide product decisions and UX decisions.
Translating and documenting UX ideas into visuals that can be shared with all parts of the team
Working
with different team members to ensure that user data / research
findings are incorporated into design and implementation.
Synthesise user data and research to create user flows, wireframes, information architecture and interface mockups.
Desired skills & Professional experience
At
least 3 years of relevant work experience, including experience with
early stage/new product conceptualization as well as shipping of new
version and/or feature enhancements of existing products.
Ability
to work closely with engineering, product management and user research
teams in order to design experiences that are technologically feasible
and meet the business and user needs.
Passion for digital products, technology, creativity and an openness to new design ideas.
Strong understanding of usability and user experience principles.
Excellent written and verbal communication skills.
Used
to work agile, or lean and in a highly collaborative environment with
other ux designers, researchers, visual designers, product owners and
engineers.
Design, develop, execute and analyse AB and multivariate experiments to support design decisions and user experiences
Continuously analyse key customer journey routes and KPI’s to identify areas for daily optimisation.
Solid
experience with web analytics tools as well as other quantitative
research tools (feedback polls, heatmaps, eye tracking).
Able to prioritize test ideas / hypotheses based on impact & effort.
