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Technical Account Manager in Barcelona

ManoMano

Workplace
Onsite
Hours
Full-Time
Internship
No
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Job Description


Responsibilities


Assiting new sellers Joining ManoMano Platform.

  • Providing guidance to our Busines Developers with any integration issues during pre-sales.
  • Integrating and configuring our partner catalogues on various ManoMano platforms in accordance with technical specifications.
  • Defining and configuring carrier pricing details.
  • Dealing with any technical and seller issues that may arise during the star of product launch.


Supporting our sellers with their day-to-day operational issues.

  • Understanding their issues and coming up with ideas for resolution.
  • Helping our sellers develop their Business Activities on ManoMano.
  • Identifying technical problems related to the ManoMano ecosystem and communicating them back to our product team in a clear and concise way.


Contributing to the optimization of our internal processes to increase on-going efficiency.

  • Continuously nuturing and building up our internal knowledge base.
  • Contributing to the creation and optimization of the team's tools and processes.


Requirements


  •  + 3 years of experience in Customer Support.
  • Knowledge in new technologies and softwares.
  • High level of Excel.
  • High level of English.

 

About ManoMano

  • Ecommerce

  • Paris, France

  • 500-1,000

  • 2013

.

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