Senior Manager - Cloud Engineering in Barcelona

Tech Data

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Job Description

As the Senior Manager Cloud Engineering you will lead all aspects of Cloud engineering with technical & data expertise to deliver the best and world-class user experience on the systems that comprise our cloud infrastructure. You will lead a team to build and run large-scale, fault-tolerant systems and services. Cultural fit is a must, as you will need to be self-motivated, a critical problem solver, data-driven, results-oriented, with a focus on delivering outstanding user experience.

You will manage the global cloud engineering team based across multiple continents and timezones. You will liaise with Cloud Architecture, Security and DevOps teams to negotiate requirements with demanding internal clients. You will guide us toward project milestones, driving daily agile-like stand-ups to promote team communication and keep the team motivated.

What You Will Do

  • Define Critical Success Factors and Key Performance Indicators (KPI) for processes and drive the reporting associated with them consistently across the organization to identify trends, anticipate problems to ensure a best in class level of support and service

  • Accountable for process definition, promotion, and governance of the processes as well as driving implementation, adoption, and continuous improvement across the organization to enable business process improvement, innovation and create a service culture

  • Prioritize and maintain the backlog based on the business needs to meet tight deadlines and ensure agile practices are performed in planning of weekly sprints and communicate on behalf of the team to report on progress, risk and achievements

  • Identify inter-dependencies between the various partner groups to ensure all are aligned and risks are identified, mitigated and communicated

  • Build a knowledge base with lessons learned from incidents and support issues to support

  • Work with other team to encourage best practices in the cloud (deployment, monitoring, observability, Scalability)

  • Build software and systems to manage infrastructure and applications through automation Deployment, support and monitoring of existing and new services, platforms, and application stacks and Increase operational efficiency via automation and reducing manual tasks

  • Establish Service Level Agreements and Operational Level Agreements; and monitor, improve, and report performance on these and other key performance indicators

  • Automate Infrastructure delivery through Terraform and Ansible.

  • Implement cloud cost governance and manage the cloud budget, optimizing the global footprint where possible.

  • Manage a multi-region team of in-house and external cloud engineers, including recruitment and interviewing.

  • Develop the team in both technical and soft skills.

  • Manage major cloud transformation initiatives through to completion.

  • Define resource requirements for new and ongoing initiatives.

Who You Are

  • 3+ years of people management and team leadership experience in large scale, 24x7x365, mission critical enterprise heterogeneous infrastructure leveraging Agile methodologies

  • Excellent English, both spoken, and written.

  • Background infrastructure / DevOps / SRE for highly available, large-scale SaaS platforms (Azure) and experience with modern SRE & DevOps practices

  • 5+years of experience with Azure Infrastructure & Architecture

  • Excellent understanding of Terraform, and Ansible

  • Experience building large and geographically disperse infrastructure supporting business-critical cloud & on-premises services

  • Experience with Docker or Kubernetes

  • Experience operating and maintaining production systems in a mixed Windows, and Linux private and public cloud environment

  • Extensive experience leading teams responsible for customer facing systems in a high uptime 24-7 environment

  • Experience in Automation like centralised log, collection, monitoring, vulnerabilities patching and audits

  • Experience with either SQL, MySQL, or MongoDB

  • Excellent communication skills for working across the organization, capable of building strong relationships with peers and leadership

  • Experience managing transformational projects and organizational change management initiatives (1 or 2 in past)

  • Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations Ability to deliver quantitative metrics of the environment to help with planning and execution of service delivery


Cultural Competency Requirements:

  • Within Tech Data diversity is one of our fundamental shared values. We are a multi-cultural environment and we pride ourselves on being a welcoming place of work where we celebrate inclusion and champion people from a multitude of backgrounds.

Join our team to connect the world with the power of technology!


About Tech Data

  • Saa S

  • Clearwater, FL, USA

  • 10,000+

  • 1974


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