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Senior Database Engineer in Madrid or Remote


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Job Description

At Returnly, we help brands that care about shopper loyalty offer better product returns. We are a financial technology services company that builds award-winning products that drive repurchase behavior and customer loyalty. We were backed at the beginning by smart money VCs in Fintech including some prominent members of the Paypal Mafia. Our headquarters are in San Francisco and we have offices in Chicago and Madrid. We are on a mission to de-risk online commerce and are building a team of amazingly talented people to help us do it.

Returnly has recently been acquired by Affirm, whose mission is to deliver honest financial products that improve lives. By building a new kind of payment network — one based on trust, transparency, and putting people first — Affirm empowers millions of consumers to spend and save responsibly and gives thousands of businesses the tools to fuel growth.

As a Senior Database Engineer, you will play a crucial role at the intersection of our Engineering, Data, and Infrastructure teams, ensuring the stability and performance of our systems as well as championing the "data first" approach. You must be comfortable with a fast-paced environment where you may need to shift responsibilities depending on business needs. We’re looking for someone who is willing to roll up their sleeves to help build upon the foundation so that we can continue to create state-of-the-art data products.

What do we offer?

Returnly is a Hybrid Remote/Co-located company operating as Remote-First
As a company, we are set up and able to hire folks in the US and in Spain. We have offices in San Francisco, Madrid, and Chicago, but, folks who live near our offices are very WFH-friendly. Philosophically, we operate as Remote-First, which means that we optimize for the majority of our communication and collaboration to happen asynchronously because we are all spread out across two continents. We really value our time together and make the most of our overlap in time zones, and encourage everyone at Returnly to take part in connecting and our culture.

We have a very flexible approach to working hours. You can stop to go to the gym, get your little ones to or from school, meditate or do whatever you need or want. There is a need for a certain amount of overlap with Central European Time working hours needed for meetings and collaboration that does not fit into asynchronous communications, however, we try to prioritize those, and your main collaborators are based both in the USA and Spain.
A lot of people at Returnly have families, we understand the sometimes unpredictable nature of life and we support everyone taking care of their loved ones and themselves, and we trust everyone to take advantage of this flexibility in a responsible way.

We do performance and compensation reviews, and we will try to help you become your better self via mentoring, training, feedback, or the possibility to dab on fields where you are not yet an expert.

What you'll do:

    • Design relational and non-relational database models
    • Closely work with engineers and architects to identify the most appropriate persistence mechanism for a given business feature
    • Monitor production environment to ensure stability and top performance
    • Identify and troubleshoot data-related production issues (together with engineers)
    • Perform "lite" database administration tasks (such as user and role management)
    • Be the steward of the Returnly data -- ensure consistency and best practices across all databases
    • Participate in design and implementation of monitoring and disaster recovery strategies
    • Work with architects and site reliability engineers to come up with scalable, maintainable, and cost-effective cloud infrastructure for Returnly data
    • Be an integral part of a world-class team of engineers with decades of experience
    • Work cross-functionally with some of the best people in different disciplines like engineering, data science, analytics, finance, product management, marketing & sales, design

What we look for:

    • Strong RDBMS fundamentals, including normal forms, data warehousing, different modeling techniques
    • Hands-on development and administration experience with at least one of the major open-source relational databases: MySQL or PostgreSQL
    • High proficiency in SQL
    • Experience with setting up and maintaining RDBMSs in the cloud (AWS strongly preferred)
    • Strong analytical and problem-solving skills; attention to detail
    • Understanding of and experience with NoSQL data stores such as Redis and DynamoDB
    • Experience with BigData technologies (Spark in particular) will be seen as a bonus
    • Backend programming experience in Java, Ruby, Python, or Golang is a strong plus
    • BS or MS in Engineering, Computer Science, Math, Physics, Statistics or related quantitative field is a plus
    • 5+ years of industry experience
    • Prior history of driving impact in a high-growth e-commerce/technology startup is a plus
    • Data-driven mentality
    • Strong interpersonal and communication skills, with the ability to communicate and influence effectively across various departments
    • Command of the English language, both written and spoken

Our values

Diversity: We are diverse, independent thinkers and still one team with one mission.
Openness and empathy: We learn and grow by listening to our customers and each other
Integrity: We always do what’s right for our customers, Returnly and ourselves - in that order.
Team: EQ is as important as IQ. We make time to help each other out.
Commitment: We are curious and fearless. We own risk, outcomes, and everything in between.

We really love hearing from you, but before applying please check the following...
Read the values section above carefully and ask yourself if this is a good match for you personally. We want you to be an ambassador of these values!

About Returnly

  • E Commerce

  • San Francisco, CA, USA

  • 50-200

  • 2014

Returnly is the leading provider of digital return experiences for direct-to-consumer brands.

We are the only return solution that lets customers get the right item before returning the wrong one — with zero risk to the merchant. The result is a world-class shopping experience with an average consumer satisfaction score of 91.

We have also built a turn-key solution around our financial technology that includes returns management tools as well as hosted and fully brandable customer touchpoints like package tracking, online returns and exchanges and returnless refunds

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