Senior Analytics Engineer in Madrid


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Job Description

At Returnly, we help brands that care about shopper loyalty offer better product returns. We are a financial technology services company that builds award-winning products that drive repurchase behavior and customer loyalty. We were backed at the beginning by smart money VCs in Fintech including some prominent members of the Paypal Mafia. Our headquarters are in San Francisco and we have offices in Chicago and Madrid. We are on a mission to de-risk online commerce and are building a team of amazingly talented people to help us do it.

Returnly has recently been acquired by Affirm, whose mission is to deliver honest financial products that improve lives. By building a new kind of payment network — one based on trust, transparency, and putting people first — Affirm empowers millions of consumers to spend and save responsibly and gives thousands of businesses the tools to fuel growth.

As a Senior Analytics Engineer, you will design and implement data models that will be the core foundation for our analytics data warehouse. You will build and maintain scalable data processing pipelines using tools and technologies such as SQL, Python, data build tool, Prefect etc. This is a cross-functional role in which you will work closely with engineers, analysts and data scientists to collect, transform, store and serve data across the company.

What you'll do:

    • Create and own the data models in our analytics environment comprised of Snowflake, Looker and data build tool (dbt)
    • Manage our ELT pipelines that feed reporting & analytics systems used by analysts, data scientists and product managers
    • Apply software engineering best practices to our data environment, e.g. testing and version control
    • Work with architects and technology leads to ensure a reliable, scalable, and robust architecture for our data environment
    • Collaborate with product development teams to ensure application design that accommodates reporting and analytics requirements
    • Support product analysts and data scientists with automation, tooling, data pipelines and engineering expertise

You have:

    • 4+ years of relevant software engineering experience, with a focus on data
    • Experience with cloud data warehouse solutions such as Snowflake or Redshift
    • Strong software development experience, preferably in Python
    • Fluent in SQL and experience with relational and dimensional data modeling
    • Familiar with best practices around data quality, documentation and governance
    • Experience with distributed computing frameworks, like Spark or Hive
    • Proficiency with Kimball design principles, familiarity with Data Mesh a big plus
    • Experience building and optimizing data processing pipelines, architectures and data sets
    • Experience with orchestration services like AirFlow, Prefect or Luigi
    • Strong familiarity with *nix environment including bash, command-line tools and Docker
    • Prior experience with CI/CD pipelines and tools (Buildkite, CircleCI, Jenkins) a big plus
    • Experience with systems monitoring and alerting tools (Prometheus, Grafana) a big plus
    • Excellent planning and time management skills, being able to provide deliverables on time; ability to anticipate and resolve project roadblocks
    • Strong communication skills, confidently representing your expertise to peers and stakeholders across the organization
    • Self-motivated, working independently, intrinsic learner
    • Command of the English language, both written and spoken
    • Degree in Computer Science, Engineering, or a related technical field

Our values

Diversity: We are diverse, independent thinkers and still one team with one mission.
Openness and empathy: We learn and grow by listening to our customers and each other
Integrity: We always do what’s right for our customers, Returnly and ourselves - in that order.
Team: EQ is as important as IQ. We make time to help each other out.
Commitment: We are curious and fearless. We own risk, outcomes, and everything in between.

We really love hearing from you, but before applying please check the following...
Read the values section above carefully and ask yourself if this is a good match for you personally. We want you to be an ambassador of these values!

About Returnly

  • E Commerce

  • San Francisco, CA, USA

  • 50-200

  • 2014

Returnly is the leading provider of digital return experiences for direct-to-consumer brands.

We are the only return solution that lets customers get the right item before returning the wrong one — with zero risk to the merchant. The result is a world-class shopping experience with an average consumer satisfaction score of 91.

We have also built a turn-key solution around our financial technology that includes returns management tools as well as hosted and fully brandable customer touchpoints like package tracking, online returns and exchanges and returnless refunds

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