We are Hostmaker – nice to meet you!
We are an excited bunch as we've come in at #3 on Deloitte's UK
Tech Fast50 2018! It feels great to pause for a second and cherish
being categorised amongst such esteemed peers because on most days, we
just keep our head down and stay focused on our vision of unlocking the
potential of every home.
We deliver for our customers through a combination of thoughtful
interior design and attentive hotel-style services that delivers
superior earnings through our strength in dynamic pricing.
Hostmaker is a Series B funded fast-growing business backed by
institutional funding from technology, hospitality and real estate
investors. Marriott International, the largest hotel company in the
world, chose to partner with us for their first foray in to serviced
homestays, introducing Tribute Portfolio Homes in 2018.
We have scaled rapidly in just four years across major international
destinations with offices in - London, Paris, Cote D'Azur, Rome,
Florence, Barcelona, Madrid, Lisbon, Bangkok, Kuala Lumpur and more to
come!
Our Culture
Our culture is important to us; it is open, inclusive,
transparent and honest. We love what we do, and make sure everyone in
the team feels valued, respected and important. We are striving everyday
to deliver the best possible experience to not only our hosts and
guests but also our people. We work hard, we have fun and we look after
each other.
What will you be doing?
You will be working with business leaders, product managers,
designers and engineers to optimise our Host product offering. You will:
- Take ownership of one of our Host-facing products end-to-end.
Define the problems that stand between us and a great customer
experience for our hosts and work with developers and designers to
deliver solutions.
- Build our Host journeys, road maps, user stories to really understanding our user base.
- Support and facilitate agile sprints for rapid prototyping of new features and high-level implementation planning.
- Work in a fast-paced environment to deliver quick solutions and be able to see a direct impact of your work.
- Be
able to take a step back, look at the bigger picture and prioritise
emerging tasks to meet the needs and goals of the business.
- Collaborative with teams across the business, globally.
What can you bring?
- 3-5 years of progressive experience in a strategic, analytical and data-driven role ideally in retention or customer success
- You possess a strong academic background with at least a Bachelor's degree in a quantitative discipline
- You take a customer-first approach to everything you do
- You are a self starter with a can do attitude. You bring creative problem solving skills to the table.
- You are a master of data and have extensive experience using data-centric approach combined with analytical thinking
- You have experience developing and launching successful retention campaigns
- You
have experience handling data in SQL and Excel and have used BI tools
to develop dashboards for metric tracking (i.e Periscope)
- You may have experience in the travel, leisure and/or property space
- Preferably fluent in more than one European language
Pigeon Perks
A Few Of The Many Perks Of Joining The Hostmaker Team
Culture is important to us. We love what we do, and make
sure everyone in the team feels valued, respected and important. This
makes people take pride in their work, and that's when the best work is
produced.
- A fast-growing Series B-stage company full of bright, engaged folks who'll keep you on your toes everyday
- No mega-corp fluff: we focus on results, not face-time
- Discretionary bonuses
- Cake Wednesdays!
- Discounts
at Hostmaker homes (we're now in London, Paris, Rome, Barcelona,
Madrid, Bangkok and Kuala Lumpur so your next holiday is sorted!)
- An incredibly talented team who can teach you anything from making the perfect roux to learning the node.js frameworks!
