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Product Designer x Design System Manager in Madrid or Remote


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Job Description

Aircall is a place where voices are valued.

Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 14,000+ customers (and growing) to make authentic, human connections.

Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, Sydney, Madrid, London, Berlin, Tel Aviv, or at home – everyone has a voice that is valued.

Whatever your background, wherever you’re from – we want you to join the conversation. Let’s talk.

We are recruiting our Product Design Ops , you will join our Product Design team of talented product designers and user experience researcher led by our Head of Design.

Your mission @ Aircall:

    • Build a living Design System and ensure e proper usage and adoption in Aircall
    • Facilitation discussion about the Design System on all topics and build action plan
    • Review designer’s work to ensure compliance
    • Audit urgent products to achieve UI and UX patterns consistency across product ecosystem (web and mobile app)
    • Report to head of design key metrics on the health of the Design System
    • Participate with peer product designers in special projects to generate ideas and design product
    • Work closely with Data team, PM, Designers to facilitate process and help improving ways of working and deliverables
    • Analyze trend and ensure best practice for design team tools usage; propose new tool, and build prototype
    • Ensure an efficient design handoff process between designers and envelopers

About you:

    • You have a first experience as a Product Design Ops
    • You have a good understanding of UX, product design, service design and research
    • You advocate user-centred design thinking and the value it brings to a big business
    • You have experience designing for SaaS products (ideally B2B)
    • You work in close collaboration with your peers and know how to manage relationships with your key stakeholders
    • You are humble, seek for feedback and accept opinions of other
    • You are proficient in English
Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.

Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.

We’re creating a place where great people trust one another and thrive together.

People flourish at Aircall and now is the time to be part of the team and the journey we’re on.

Why join us?

🚀 Key moment to join Aircall in terms of growth and opportunities
💆‍♀️ Our people matter, work-life balance is important at Aircall
📚 Fast-learning environment, entrepreneurial and strong team spirit
🌍 45+ Nationalities: cosmopolite & multi-cultural mindset
💶 Competitive salary package & benefits

DE&I Statement:
At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.

We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.  

We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.

About Aircall

  • Telco

  • New York, NY, USA

  • 500-1000

  • 2014


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