About Uber
We’re changing the way people think about transportation.
Not that long ago we were just an app to request premium black cars in a
few metropolitan areas. Now we’re a part of the logistical fabric of
more than 600 cities around the world. Whether it’s a ride, a sandwich,
or a package, we use technology to give people what they want, when they
want it.
For the people who drive with Uber, our app represents a flexible
new way to earn money. For cities, we help strengthen local economies,
improve access to transportation, and make streets safer.
And that’s just what we’re doing today. We’re thinking about the
future, too. With teams working on autonomous trucking and self-driving
cars, we’re in for the long haul. We’re reimagining how people and
things move from one place to the next.
Uber Eats delivers the best of your city right when you want it. Our
curated menus feature dishes from the local spots you love and the ones
you’ve always wanted to try. It’s the same cashless payment as an Uber
ride. You just have to tap the app and get your food delivered right to
your doorstep and enjoy!
About The Role
Our Operations teams are the heart and soul of Uber. These
are the teams that take our global product and localize it to an
assigned market.
The Uber Eats Operations Manager role is a unique opportunity to
help expand one of Uber's newest services throughout Spain. This is a
critical role as it interfaces between courier and restaurant partners
to optimize the food delivery process. This operations-driven role calls
for a rare combination of creative problem solving, detail orientation,
and interpersonal ability to run partnerships.
What You'll Do
- Help Uber Eats expand in the Northeast region of Spain.
- Develop
& Optimize Processes: Uber is a company that moves fast and does
things at large scale. You will help design processes; whether it be
prospecting, onboarding, account management, training, etc. to fuel
growth and drive efficiency.
- Courier and Restaurant Partner
Relations: Grow number of partners on the platform, manage partner
development, monitor metrics, and ensure high-quality experiences on the
Uber Eats system to provide the most reliable food delivery service in
town.
- Identify business opportunities, key partners and blockers
for the business. Own your city/cities and help unlock Uber Eats’
potential in your region.
- Product Improvement: Actively search
for new features which could improve our courier and restaurant
partners’ experience on Uber Eats.
- Speed: Take ownership of Uber Eats growth in your city, and do what it takes to get the job done.
What You’ll Need
- You have a minimum of 3 years of experience in a sales, operations, growth startup role or related field.
- You like taking initiative and easily adapt to constantly-changing work environment.
- While
you will be based in Barcelona, you enjoy travelling from city to city
on a weekly basis to help push Uber Eats in the cities you oversee.
- You are very hands-on.
- Methodical and results oriented.
- You are willing to be proactive and in contact with our courier and restaurant partners.
- You have a creative mindset and enjoy putting in place initiatives to solve practical issues
- Data driven decision making mentality and sound business judgment through analytical thinking
- Although
we privilege analytical, operational and/or consulting background we
would be happy to consider your experience if you trust it could bring
something different to the table.
