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Operations Manager Spain in Madrid


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Job Description

For the upcoming years, we expect further growth, which is why we want to expand our strong, dynamic and ambitious international teams. To support our ambitious growth in Iberia, we're looking for a motivated and driven Operations Manager Spain who will help us shape our team, drive the company to the next level, and have the most direct influence on our success. This position will be based in Madrid.

Your Tasks – Paint the world green
  • You are responsible for the technical and operational preparation of all Spanish companies for the launch of their lines, and for the onboarding of new bus partners and launching new lines
  • In compliance with FlixBus international guidelines, you implement new procedures, tools, and features in your portfolio of bus partners to assure the follow-up of their activity
  • You are supported by an experience international Operations team and work fully aligned with the local Business Development team that manages bus partners
  • Using analytical tools (quality indicators, KPIs etc.), you maximize the quality of service of our bus partners and ensure they operate in accordance to the FlixBus standards
  • You provide our bus partners with support in all technical and operational matters
  • You take ownership of special operations projects such as improving bus station traffic etc.
  • You are responsible for our Operations KPIs and implement processes that deliver on our targets
  • You will work in a matrix organization with strong functional support from our HG in Germany

Your Profile – Ready to hop on board
  • A completed, relevant Bachelors's degree, or similar, in Business, Transport, Logistics, Economics, Management or a related field of study
  • 3-5 years of experience in a similar role in Spain, experience in the bus industry is strongly preferred
  • Strong work ethic and willingness to travel up to 50% of your time
  • The ability to adequately deal with different stakeholders (incl. bus partners, bus drivers, bus station managers, or regional authorities) with high social and negotiation skills
  • Ability to juggle multiple tasks and projects with strict deadlines
  • A native level Spanish speaker and fluent in English
  • A big plus: holding a certificate of transport manager

Our Perks – More than just a job
  • Have an impact. With innovation and smart technology, we are changing the way people travel, and you too can have an impact on this ride.
  • Trust-based working. We don't punch the clock – organize your own schedule. We trust in what you do!
  • Push boundaries. Everyone is equally important and works together on uncharted challenges alongside inspiring colleagues from all over the world.
  • Fun at work and beyond. Discover the world with your free FlixBus rides and join our regular team events – there's always something to celebrate!
  • Feel at home. We provide you with a laptop, comfortable working space, free drinks, a casual dress code, diverse employee discounts and more.

Want to rewrite the history of mobility with us? Then join our ride and apply now. We're excited to hear from you!

About FlixMobility

We are a global mobility provider with headquarters in Europe and the United States. Since 2013, we have changed the way millions of people have traveled, offering new alternatives for convenient, affordable and eco-friendly travel. Thanks to a unique business model and innovative technology, we have quickly established one of the largest long-distance mobility networks in the world – and our journey has just begun.

FlixMobility is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate on the basis of race, color, religion, gender (including pregnancy and gender identity), national, social or ethnic origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other legally protected characteristics. All employment decisions are based on business needs, job requirements, competence and merit.

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