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Marketplace Content Specialist - Spain Team in Barcelona

Treatwell

Workplace
Onsite
Hours
Full-Time
Internship
No
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Job Description

Hello, we’re Treatwell.

Here at Treatwell, we are changing the way people book their hair and beauty services. We make booking hair, beauty and spa treatments simple, effortless and fast – around the clock.

Today we are the biggest beauty bookings platform in Europe working with over 25,000 salons, processing over 1 million orders per month and operating across 11 countries. Our success to date is completely down to the 500 passionate and brilliantly-talented people working together to harness the power of beauty, and the beauty of technology.

However, we are still not even close to being done. Nowadays, less than 5% of hair and beauty is booked online - that’s tiny. We believe that booking online is inevitable and our mission is to give every customer their perfect hair and beauty experience.

This is an exciting opportunity for a Marketplace Content Specialist to join our excellent operations team to ensure that the venues on the ES Treatwell marketplace have clear, descriptive and enticing information, allowing customers to visualise what the venue offers before they set foot in the door.


The role:

  • Creating effective venue and service descriptions.
  • Data entry of venue’s menus.
  • Quality assurance of menus.
  • Attention to detail on replicating venue content to be reflected on the front end.
  • Ensuring venue content reflects the Treatwell ‘Tone of Voice’.
  • Meeting individual and team SLAs.
  • Leading projects of optimisation from conception until implementation.
  • Being in charge of translations related to the ES Marketplace and Partners release notes.
  • Creating and adjusting the ES venue’s locations.
  • Any other responsibility the job may require.
  • Collecting data from partner (by phone, email or other channels)
  • Receiving calls from our partner to improve/edit their TW page.

The successful candidate will:

  • Report directly to the ES Marketplace Content Team Manager.
  • Work closely with the account management, marketing and sales teams.
  • Work closely with the software developers to feedback partner suggestions and improvements and to test new functionality as it is released.

Requirements

The basics:

  • Spanish native and fluency in English is required.
  • Impeccable creative writing and grammar skills.
  • Previous experience working as a Copywriter.
  • Willingness to work under targets and good understanding of KPI’s.
  • Excellent written and verbal communication skills.
  • Happy to work on the phone when needed.
  • Thorough and meticulous with attention to detail.
  • Basic knowledge of SEO best practice and SEO tools (Google Analytics, Trends and Adwords).
  • Basic knowledge of photography editing.
  • Be highly organised.



The soft skills:

  • Self motivated, uses initiative and problem solver.
  • Team player with a taste for collaborative work.
  • Ability to estimate tasks, efforts and priorities, and deliver to agreed timescales.
  • Analytical and critical thinker with strong project management skills.
  • Flexible, with ability to prioritise and adapt quickly.
  • Positive and responsible with a can do attitude.
  • Willingness to go beyond the call of duty to get the job done.

Benefits

  • Flexible working hours.
  • Flexible holiday policy.
  • Fully stocked kitchen with free breakfast, fruit and barista coffee.
  • Gym sponsorship.
  • 20€ monthly voucher to treat yourself in our marketplace.
  • English and Spanish classes
  • And most importantly, the opportunity to work alongside a talented entrepreneurial team in the heart of Barcelona.

 

About Treatwell

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