Key Account Manager in London

Feedr

Category
Salary
35,000 - €45,000
Workplace
Onsite
Hours
Full-Time
Internship
false
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Job Description

Feedr is looking for a passionate, enthusiastic and outgoing person to join our Account Management team. You need to live and breathe food, and know how to share that passion with others and love the challenge of introducing great technology and employee benefits to workplaces. Feedr is reimagining workplace food and bringing the best vendors to employees - we want you to help us launch the perfect lunch programs in every company in London.

Who we are

Feedr is an online platform connecting offices with fresh, healthy meals from 80+ of the best artisan vendors in London. Disrupting the corporate catering and the food-delivery industries, Feedr uses technology to build personalised menus and launch company lunch programs. Feedr has served 40,000 meals, with 300% revenue growth in 12 months. Feedr was recently named one of the top 100 Startups in the 2018 Startups 100 List

What we offer

This is a chance to work with a dynamic, fast growing team and build great relationships with our customers. Working at Feedr means you will:

- Work with an all-star, dynamic team in a rapidly growing, ambitious startup.
- Make your mark on the business - as a small team everyone's opinion and drive
to succeed counts. You'll never be a small cog in a big machine
- Work in a forward thinking technology company with a passion for great food - we are redefining workplace food and thinking about personalisation in menus and meals
- Get exposure to all aspects of the business - from product discussions to operations
- Join a great team with a fun work environment and lots of food perks!

Compensation will depend on experience level.

Role
- Grow, manage and retain our customer base
- Build close relationships with our corporate customers, always looking for ways to surprise and delight them
- Inspire and educate Feedr prospects on the value of our platform versus traditional catering channels. Work with them to find the right plan and share the nutrition and wellbeing benefits that come from launching Feedr in a company.
- Find creative ways to solve our customers' ordering challenges, coming up with delicious food recommendations for them on a regular basis
- Be the point of contact for our customers and provide excellent customer service when things are going wrong.
- Visit our customers and help support on large on-site lunches or events.
- Track and manage our customers through Hubspot to ensure efficiency throughout the sales cycle
- Use forecasting to project new client activation goals and create triggers to contact them at the right time
- Work with the product team to share customer feedback and ideas around retention initiatives
- Collaborate with the Marketing team to align on unique outreach, event strategies, sponsorships, and mailers.

Requirements:

- Relevant industry experience
- Problem Solver who thrives in high pressure situations and in a fast paced, collaborative environment.
- Excellent communication skills - you will be connecting with customers constantly and you need to be well-spoken and meticulous in your email communications
- Great listening skills and ability to understand the customers needs.
- Passion for food, nutrition and wellness is essential
- Comfortable with technology and sharing product ideas. Previous experience in a startup is a bonus.
- Experience with HubSpot or other CRM platforms


 

About Feedr

  • Food Tech

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