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Junior Operations Assistant (Maternity Leave Cover) in Barcelona


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Job Description

About Birchbox

We started Birchbox in 2010 to redefine the way consumers discover and shop for beauty and grooming. The company quickly grew from an exciting idea to a business that has materially shaped the beauty industry: we've activated an enormous group of underserved, untapped consumers, awakening their relationship with beauty by making the experience relevant, easy and fun. Our innovation isn't the simple concept of delivering a box of samples - it's understanding that although not everyone is passionate about beauty and grooming, everyone still deserves to have a great experience finding, trying and buying it.

Birchbox operates in six countries, reaching more than 2.5 million active customers with a portfolio of 500 best-in-class prestige brand partners. We have retail locations within select Walgreens stores across the US as well as a flagship Birchbox store in Paris.

Position Overview

Birchbox is looking for a Junior Operations Assistant to cover a maternity leave. It will be part of the operations team and be responsible for part of the daily tasks of the department. Our Operations team goal is to provide an outstanding experience to each customer during the discovery process. Our Operations team is the heart of our business and has a major impact on the bottom line of our continued success.

  • Support end-to-end sourcing
  • Stock control (resolve inventory discrepancies)
  • Interact with the logistics supplier:
    • Work daily on recurrent logistic operations o Build, maintain and follow-up logistic KPIs o Provide support in the organization of production and Supervise the quality level
  • Working with databases in logistics process
  • Data update of our software and eCommerce platform
  • Support our Customer Service team to ensure shipping process satisfaction
  • Implementation of process improvements to help increase our user experience

  • High level of English and Spanish, French valuable
  • Advanced knowledge of Microsoft Excel
  • Teamwork and ability to interact with different profiles will be highly valued
  • Experience with Access, SQL and Magento will be considered as a plus


  • You're analytically and technically savvy and willing to learn new things. You're a power user of Excel and not afraid of SQL. You "Google it" when you don't know how.
  • Are a stickler for the details – you pride yourself on the quality of your work and don’t send anything out without triple checking
  • Love the thrill of a retail environment and understand the natural buy- sell- purchase flow between vendors and retailers
  • You're effective at getting things done while collaborating across diverse teams
  • Are a planner and naturally organized
  • love to have fun at work!
  • want to grow with Birchbox, by being part of a fast paced, start-up environment and have the mindset that no job is too small


    About Birchbox

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