Fueled by a fundamental belief that having access to financial
services creates opportunity, PayPal (NASDAQ: PYPL) is committed to
democratizing financial services and empowering people and businesses to
join and thrive in the global economy. Our open digital payments
platform gives PayPal’s 277 million active account holders the
confidence to connect and transact in new and powerful ways, whether
they are online, on a mobile device, in an app, or in person. Through a
combination of technological innovation and strategic partnerships,
PayPal creates better ways to manage and move money, and offers choice
and flexibility when sending payments, paying or getting paid. Available
in more than 200 markets around the world, the PayPal platform,
including Braintree, Venmo and Xoom enables consumers and merchants to
receive money in more than 100 currencies, withdraw funds in 56
currencies and hold balances in their PayPal accounts in 25 currencies.
PayPal IBERIA Merchant Services is focused on maximising the adoption,
use, and preference for PayPal on-line by addressing customer needs more
effectively than any other payments provider and by offering customers
the best payment experiences. As a Solution Engineer,
you will partner with sales teams to drive the acceptance of PayPal
within the IBERIA’s largest merchants.
Core Responsibilities
- Run technical presentations, demos of functionalities and sample integrations to support sales process.
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Assist retailers’ and partners’ technical teams throughout
implementation. Act as main point of contact for the client for all
implementation-related activities throughout the implementation effort
and track all client engagement activity using provided tools. Run test
scenarios and QA testing. Perform initial monitoring of post-sales
performance
Solution Analysis, Design, and Validation
- Demonstrate understanding of prospect’s product, process and
technical requirements of payment processing across all their channels
and the ability to match these with existing PayPal solutions.
Production of documentation to define compelling solution proposals
-
Assess implementation risks; work with externally and with internal
stakeholders to proactively and effectively remove obstacles to
successful launch
Best Practise Adoption
- Work with retailers and internal teams to champion best in class functionality and buyer experience
-
Leverage customer relationship and time management skills to
effectively prioritize work with multiple merchants or partners
concurrently
- Be recognized as a subject matter expert and influence key internal stakeholders (e.g. commercial and product teams)
Experience Required
With demonstrable experience in technical pre-sales,
integration or project management as well as outstanding verbal and
written communication with the ability to successfully interact and
dynamically adapt communication styles with all levels of client
organisations. Knowledge of online payment processing, mobile apps and
web or “e-tail” space is considered a plus.
Professional Qualifications
- Proficient in both English and Spanish
- Bachelors degree or equivalent required
-
Experience with Internet Technologies including Web Services, API
Interfaces (SOAP, NVP, JSON) HTML/CSS/Responsive
Design, Javascript/jQuery, and FTP/SFTP
- At least one major programming language (C++, ASP, Java, .NET, PHP)
- Mobile OS development skills (iOS/Android)
- Best in class presentation skills (verbal and written)
- Ideal candidate will have experience in working with enterprise companies preferably retailers, ecommerce or payment gateways.
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Ability to successfully interact and dynamically adapt communication
styles with all levels of client organisations including C-level
executives, project managers, technical/IT staff, finance and
operations.
Self-starter, motivated, proactive and customer focused..
We're a purpose-driven company whose beliefs are the foundation for how
we conduct business every day. We hold ourselves to our One Team
Behaviors which demand that we hold the highest ethical standards, to
empower an open and diverse workplace, and strive to treat everyone who
is touched by our business with dignity and respect. Our employees
challenge the status quo, ask questions, and find solutions. We want to
break down barriers to financial empowerment. Join us as we change the
way the world defines financial freedom.
PayPal provides equal employment opportunity (EEO) to all persons
regardless of age, color, national origin, citizenship status, physical
or mental disability, race, religion, creed, gender, sex, pregnancy,
sexual orientation, gender identity and/or expression, genetic
information, marital status, status with regard to public assistance,
veteran status, or any other characteristic protected by federal, state
or local law. In addition, PayPal will provide reasonable accommodations
for qualified individuals with disabilities.
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