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Head of Product Management (f/m/d) in Berlin


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Job Description

We are currently searching to strengthen our product team in Berlin by bringing a Head of Product Management (f/m/d) on board to support our current growth and vision within the customer retention management world.

Your ambition is to build the leading Customer Experience platform, used across geographies, industries and functions. It provides the deepest insights and smartest actions for every single end-customer and enables automatic retention. Although the platform offers a broad value scope, it can be implemented with low effort, is easy to use and has a beautiful design users love. You will achieve this in collaboration with all stakeholders inside and outside of the company and pushed by an outstanding strong product team.

Your responsibilities

Implement clear product prioritization process for mid-term and short-term development topics involving all stakeholders, with transparent criteria and data-driven backward assessment of decisions made

Facilitate agile, mainly self-driving cross-functional product teams (PM, Design, Devs, QA, BO) with efficient collaboration structure and individual output objectives

Establish a transparent, ongoing product "status quo" process, to have all stakeholders informed about the status of their topics including information on releases

Ensure timely, self-explaining documentation of the product for user support and marketing purposes

Training the team, newbies & current team members in major product aspects and new developments

Be a leader and communicator: lead and coach the product and UI/UX team and coordinate with tech team

Establish an agile working process and a strong product KPI reporting

Create on a quarterly base a rough product roadmap for next 6-12 months

Your profile:

Entrepreneurial spirit that can operate independently

5+ years experience in a product management role from a B2B software background

Experience managing a team and leading cross-functional groups

As a leaders, you understand the importance of being a coach for your team, providing guidance & development and being a role model as PM for his team

Knows how to hire A-players, set high objectives and supports to reach these

Excellent prioritization and organizational skills. Excited by the idea of managing multiple responsibilities simultaneously

Impatient, results driven and persistent. You prefer thing to be 80% and done now, than 100% and later

Detail and quality oriented

A good planner, with foresight to predict potential outcomes of work and evaluate the risks early

Structured & process orientated

Experience working in agile product development environments, with flexible approaches to project management

Strong user experience intuitions; ability to discern seamless UX from poor UX and empathize with users

Excellent English (verbally and written)

Our offer

Challenging and varied tasks in a dynamic environment

Chance to develop a career in a fast growing environment with expert founders and management team

Regularly trainings to increase

Competitive salary

Half yearly company offsites, regular team events and team lunches

High end equipment and an office in the heart of Berlin

Start the conversation and tell us what’s important for you, and what the next step in your career is. We’d love to talk to you!

We look forward to hearing from you!


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