Filled
This offer is not available anymore

Director of Machine Learning in Barcelona

Typeform

Workplace
Onsite
Hours
Full-Time
Internship
No
Share offer

Job Description

About Typeform

Founded circa 2012 in Barcelona, Typeform was founded by two designers: David Okuniev and Robert Muñoz. Their mission? Make online forms a little more human. Today, Typeform works on the future of online forms. Powering your brand’s interactions with beautifully designed, professional-looking online forms that people just love. Create forms, surveys, quizzes (and so much more) to grow your audience, improve just about anything, and validate (or invalidate) your best ideas.

The most important interaction on the web is the exchange of information between a brand and its audience. And that exchange usually happens through online forms. We believe that even a utility like online forms should be remarkable. Our customers say they get more answers from their audience and even the occasional compliment. Make every interaction count.

Typeform is a team of over 200 people representing 30 countries. Typeform is backed by fantastic investors – General Atlantic, Index Ventures, Point Nine Capital, RTAventures, and Connect Ventures. We have offices in Barcelona, Spain and in San Francisco, United States.

About the Role

Director of Machine Learning oversees all Machine Learning development and system maintenance, performance and reliability optimization across the company. You manage a team of Software and Machine Learning engineers, who are responsible for the continuous development of our Machine Learning infrastructure and development and productionization of individual models. Your team will own and refine our machine learning stack.

You will work with data engineers to add new data sources and further develop a scalable data infrastructure. You and your team will work with Marketing Analytics and Customer Data and Analytics to develop, automate and productionize models that power our marketing and customer success efforts.

Together with Product and R&D, you will work on the future of data collection and communication between businesses and their customers. Your team will build models that turn our forms into dynamic interfaces that adapt to consumer inputs, provide feedback and offer an experience that resembles interaction with another human. You will also work on foundational features such as recommendation systems and NLP tools for data analysis and form optimization.

To be successful across those many areas, you will continuously recruit top talent, coach and grow the existing team and create an environment where data scientists and engineers can thrive.

Responsibilities

 

  • Continue developing and refining Typeform’s machine learning infrastructure. Develop and own the technical vision for the team and work with Product, Engineering and Data Engineering to develop architecture and core machine learning services to power internal models and product features.
  • Build, productionize and maintain models to:
  • Attribute new customers to existing marketing efforts and optimize the existing marketing spend. of customers across marketing channels and product interactions,
  • Segment existing customers and trigger campaigns that can optimize onboarding paths and drive customers to discover more value with the product and improve customer retention.
  • Analyze and help our customize optimize the design of their surveys and forms.

 

      • Create a dynamic, adaptive and personalized experience for respondents.

 

  • Drive further improvement to our workflow for experimenting, developing, and testing new machine learning algorithms.

 

  • Build and grow the team. Be the coach for your direct reports and role-model for the team. Recruit talent and help individuals develop new skills and progress their careers within Typeform.

Requirements

  • You are passionate about the applications of machine learning to Marketing and Customer Success. You understand how to segment audiences and how to identify optimal moments in the customer journey to interact with customers and nurture the value they are realizing with Typeform.
  • You are passionate about the role machine learning can play in optimizing human-computer interaction. You want to build ML powered interfaces that help optimize the experience to make it effortless, relevant and guide respondents with feedback through more complex parts. You want to create interactions that are non-linear and can mimic a human-to-human interaction.
  • You are a Machine Learning expert who is not afraid to roll-up your sleeves and write code, pair program and coach your team. You will enforce stringnt code quality standards and ensure high level of technical health for our machine learning services.
  • You have a servant leadership mindset. You are a trusted leader that coaches and empowers individuals and sets them up for success within the company.
  • You are a Driver who is focused on making an impact on the organization and customers every day. You have a pragmatic approach to research and prioritize efficiency and impact over scientific excellence. You can work in an iterative fashion and break large initiatives into small projects that can deliver value to customers early and often.
  • You have an advanced degree (Master’s, Ph.D.) in Computer Science with a concentration in Machine Learning or in a related field (Mathematics, Statistics, etc.).
  • An inclusive, hands-on leadership style with proven experience leading, motivating, developing, and inspiring a team.
  • You have experience building recommendation systems, Natural Language Processing and/or building predictive models for marketing, such as LTV and retention prediction and using clustering for segmentation.
  • You have knowledge of Spark and Java/Python/Scala.  
  • You have outstanding oral and written communication and presentation skills, especially with respect to clearly communicating complex data-driven topics.
  • You have a strong business understanding, especially in SaaS.

If this sounds right up your alley, we’d love to hear from you. Hit the button below.

*Today, more than 2.5M people from all over the world use Typeform. We celebrate the diversity of our customer base, and we want our employees to reflect those differences. At Typeform, we’re committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We strive to be a more equal opportunity workplace.


 

About Typeform

.

Other data engineer jobs that might interest you...