Returnly has recently been acquired by Affirm, whose mission is to deliver honest financial products that improve lives. By building a new kind of payment network — one based on trust, transparency, and putting people first — Affirm empowers millions of consumers to spend and save responsibly and gives thousands of businesses the tools to fuel growth.
Product at Returnly
The product team at Returnly works to develop both merchant and shopper experiences, build best-in-class user experiences, and lead integrations with industry-leading e-commerce platforms. As a member of the team focusing on the Digital Shopper Experience, you will play an important role in defining and executing the vision for Returnly’s product used by over 10 million shoppers and processing over $1 billion dollars in returns. We’re looking for someone with a strong product and design sense to build the best online returns experience.
What do we offer?
Returnly is a Hybrid Remote/Co-located company operating as Remote-First
As a company, we are set up and able to hire folks in the US and in Spain. We have offices in San Francisco, Madrid, and Chicago, but, folks who live near our offices are very WFH-friendly. Philosophically, we operate as Remote-First, which means that we optimize for the majority of our communication and collaboration to happen asynchronously because we are all spread out across two continents. We really value our time together and make the most of our overlap in time zones, and encourage everyone at Returnly to take part in connecting and our culture.
Schedule
We have a very flexible approach to working hours. You can stop to go to the gym, get your little ones to or from school, meditate or do whatever you need or want. There is a need for a certain amount of overlap with Pacific Coast working hours needed for meetings and collaboration that does not fit into asynchronous communications, however, we try to prioritize those, and your main collaborators are based in Spain. A lot of people at Returnly have families, we understand the sometimes unpredictable nature of life and we support everyone taking care of their loved ones and themselves, and we trust everyone to take advantage of this flexibility in a responsible way.
Growth
We do performance and compensation reviews, and we will try to help you become your better self, be it via mentoring, training, feedback, or the possibility to dab on fields where you are not yet an expert.
Equipment
You will be provided with an Apple laptop and whatever you need to do your job comfortably and productively. As we are now unable to enjoy our awesome offices, special provisions to help you set up at home will be addressed.
Benefits
Additionally, Returnly Spain offers some benefits to all its employees, like private medical insurance, extra vacation days, communications and utility costs at home, etc.
Our values
Diversity: We are diverse, independent thinkers and still one team with one mission.
Openness and empathy: We learn and grow by listening to our customers and each other
Integrity: We always do what’s right for our customers, Returnly and ourselves - in that order.
Team: EQ is as important as IQ. We make time to help each other out.
Commitment: We are curious and fearless. We own risk, outcomes, and everything in between.
We really love hearing from you, but before applying please check the following...
Read the values section above carefully and ask yourself if this is a good match for you personally. We want you to be an ambassador of these values!