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Customer Success Manager in Paris


40,000 - €75,000
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Job Description

**About us**

Flowlity is today the most advanced and intelligent supply chain planning solution on the market. Our SaaS platform provides real-time stock optimization and replenishment using machine learning and optimization.


The mission for our Customer Success Manager is to make sure our customers are thrilled to use Flowlity on a daily basis, because we give the best recommendations and onboard their customers and suppliers in our network.


- Reach 95% consumer satisfaction in our monthly CSE (Customer Satisfaction Evaluation)
Create the perfect customer experience, day to day supporting them with the perfect plan

- Build the network : Make sure we onboard 20% of suppliers and customers of our existing customer in 12 months
Get the whole supply chain connected for all our current customers

- Provide the highest ROI to our customers
Achieve at least 90% of revenue targets and ROI committed with our customers.

- Onboard new customers in less than 4 months
Achieve 80% of customers on-boarded using our solution in less than 4 months

**Competencies and Requirements**

- Very good knowledge of supply chain management
- Good communication & sales skills
- Previous experience with deploying Supply Chain Planning solutions
- Proactivity
- Tenacity and determination
- Love to take up challenges!
- Willingness to join a startup adventure, where everything needs to be build with a mission to revolutionize how Supply Chain is done today !


- Pass Navigo
- Lunchr Card
- Health Package Alan
- Flexibility, friendliness, proximity, flat hierarchy
- Responsibilities from day one !
- Attractive salary + Equity

Is that you ? Apply on AngelList or sending your Resume and Cover Letter to !


About Flowlity

  • Fintech

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