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Customer Success Manager - Nordics in Barcelona

Arbolus Technologies

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Job Description

We are looking for a highly ambitious and personable individual to join our Customer Success team. In this capacity, you will be joining our overall Growth team and will be responsible for some of Collective iQ’s largest clients, implementing the highest standards in customer service and maximising revenue, in the sectors of consulting, private equity and corporate. We are interested in someone from the Nordics to manage our relationships in the region.

We are looking for someone with an exceptional level of commercial drive and relationship management. Within the accounts we have won there is huge growth potential, and we are looking for someone who is excited by that and is capable of driving it.


We are a venture-backed, London-based SaaS startup looking to disrupt the knowledge exchange technology market.

At Collective iQ, we believe a more informed world is a better world. We help subject matter experts and business leaders to find and work with each other for the purposes of knowledge exchange. We do this at scale using cutting edge technology and machine learning delivered through an online platform called Arbolus.


- Account ownership of some of our largest customers ensuring revenue goals are overachieved
- Build and grow relationships ensuring all stakeholders understand the Collective IQ value proposition
- Partner with customers to establish business outcomes and set KPIs in order to tack and deliver outcomes
- Active revenue growth into sister accounts / new offices of firms where we have relationships
- Continuous iteration and development of our collateral
- Active involvement in developing our tech stack capturing customer requirement
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