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Community Manager in Barcelona

Immfly

Workplace
Onsite
Hours
Full-Time
Internship
No
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Job Description

About our company

Immfly is a 5-year-old company positioned in the airline industry as one of the key players digitalizing the inflight experience. We are a dynamic and international team of +45 people and growing.

We have developed a digital services platform for entertainment and connectivity that passengers can access on board when connecting to Immfly’s network via their PED’s -personal electronic devices- (i.e.: smartphones, tablets and laptops). Once connected to the platform, passengers can access a vast variety of digital services such as movies, TV-shows, news channels, kids channels, games, sport videos, newspapers, language courses, eBooks, Audiobooks, etc. Additionally, they may also acquire last-minute activities and transfer services within their destination, or access a real-time flight tracker and 3D moving map with full flight info.

About the job opportunity

We are looking for a person to lead our community management reporting directly to the Chief Advertising Officer (CAO). A diligent person who doesn’t take “no” for an answer and always tries to get better.

You will be in charge of organizing, managing and animating our user community by offering them content and relevant information about the travel industry. Our users are travelers and they are willing to receive relevant information about the city that they will visit, destination activities as well as local tips.

This role requires deep knowledge of community management, marketing automation, and list segmentation in order to target the right user for the right content at the right time.

You will chose the email platform automation, CRM and other databases tools to create, animate and grow an Immfly community.

You will focus on segmentation, data quality and enrichment of this community.

You will develop segmentation targeting and testing processes to go deeper into current database to achieve better audience segmentation and targeting of our content.

The candidate will monitor and track efficacy of all campaign efforts.

He/She will manage the process to reactivate lapsed / dormant subscribers and update audience information.

To be successful, the candidate must blend a high proficiency in email marketing automation, accessing, manipulating data with strong ability to turn data into strategic insights and recommendations.

Desired skills

  • Entrepreneurial mindset
  • Able to thrive in a startup environment—moves quickly, think strategically and execute asap.
  • Bachelor’s or Master’s degree in statistics, data management or 3-5+ years’ experience in database marketing or email deployment with proven track record of innovative data strategies
  • Experience with segmentation, audience acquisition, email marketing, marketing automation, and campaign analysis
  • Strong data management & manipulation skills – Advanced knowledge of MS Excel (Pivot tables, VLOOKUPs, etc)
  • Must be an expert at Eloqua, Marketo, Pardot, or Hubspot (or any other marketing automation platforms)
  • Strong self-management skills
  • Strong collaboration skills, ability to work with others at different levels in the organization
  • Experience working with sales departments

Highly-valued Personal Qualities

  • Proactive and positive attitude
  • Diligent and detail oriented
  • Team player, but able to work independently
  • Eager to learn new skills (continuous improvement mindset)
  • Committed and trustworthy

What We Offer

  • Competitive pay
  • A company and a long term vision that you can be passionate about
  • Recognition and reward for outstanding performance
  • Part time or full time position with flexible schedule
  • Vacation & Holidays to enjoy the fruits of your labor
  • Other Perks: Free snacks & fruit, coffee & water, Chill-out area with ping-pong and terrace
  • Location: Barcelona, Spain

Please send your application to: samuel@immfly.com

It's an amazing time to join Immfly as we continue shaping the future of cabin digitalization!


 

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