Cloud Architect (Azure/AWS) in Madrid

Tech Data

Workplace
Onsite
Hours
Full-Time
Internship
No
Share offer

Job Description

It's rewarding to work at a company where YOU make a difference!

If you're passionate about the ever-changing IT industry and enjoy working in a fast-paced, collaborative progressive environment, you'll thrive at Tech Data!

Join our team to connect the world with the power of technology!

Job Purpose:  

To support the sales organisation in building and maintaining an active customer base and developing new sales opportunities through the provision and application of internal technical expertise and knowledge.

Responsibilities:

  • Ability to support the design of vendor solutions to meet customer requirements.
  • Provision of an outstanding quality of service and meet predefined customer service level agreements (SLAs).
  • Develop Product knowledge to a competent technical level in line with vendor/business expectations.
  • Use internal and vendor tools to generate accurate bill of materials on a timely basis to serve resellers and their customers and other Tech Data sales teams.
  • Ownership of assigned Request Manager resolver group.
  • Respond quickly to queries or customer care issues.
  • Communicate product and technology information to educate internal and external audiences.
  • Deal with product/solution enquiries from internal/external sales and resellers.
  • Work with sales teams to profile repeatable solutions for stock and inventory planning purposes.
  • Understanding and application of vendor promotions.
  • Maintain peer-level technical contacts in assigned vendor.
  • Work towards the required level of technical knowledge in product or technology group and the achievement of any vendor related accreditation.
  • Assist the Business Solution Centre (BSC) to support sales activity and improve partner utilisation rates.
  • Opportunity to deliver basic post-sales implementation services.

Knowledge Skills and Experience

  • Effective oral and written communication skills.

  • Strong attention to detail, priority management and planning skills.
  • IT industry knowledge – Channel, Vendors, Competition and End User is desirable but not mandatory depending on seniority of role.
  • Existing knowledge of product and technology portfolio is desirable but not mandatory depending on seniority of role.

Cultural Competency Requirements:

  • For this position, you will be expected to understand, communicate, and collaborate effectively with people across various identities and cultures.
 

About Tech Data

  • Saa S

  • Clearwater, FL, USA

  • 10,000+

  • 1974

.

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