ABOUT
SharpLaunch is a real estate tech
startup that aims to disrupt the $12 Trillion commercial real estate
industry. We are building an innovative SAAS marketing platform and
looking for ambitious, fun and resourceful professionals to help
accelerate the business. Join as an early hire on a growing team that is
primed to scale
JOB SUMMARY
As the Client Success Manager
(Native English) you will play an integral role for client engagement
and retention efforts. You will have end-to-end responsibility for
client onboarding and helping deliver value to clients through
education, best practices and other client relationship efforts. In
addition, you will be the point of contact for all questions and provide
world-class service to the largest and the smallest commercial real
estate companies in the U.S. (primarily) and other markets.
The ideal candidate will have the capacity to manage multiple
projects in a fast-paced environment, enjoy solving problems, and have
excellent interpersonal skil
REQUIREMENTS
- Native English speaker
- Proactive self-starter with a highly positive attitude and a track record of exceeding goals
- Minimum 3 years in similar client-facing role
- Experience in B2B SAAS preferred
- Strong knowledge of digital marketing concepts
- Highly organized with meticulous attention to detail
- Demonstrated problem solving skills
- Excellent written and oral communication skills (native English)
- Ability to juggle priorities and thrive under pressure
WHAT WE OFFER YOU
- UNLIMITED vacation days; take time off when you need
- Flexible work from home policy
- Competitive salary and benefits
- Opportunities to progress in a growing startup
- Dynamic, young, international team
- Great office in central location (Corsega with Enric Granados)
- Yoga Wednesdays
- Fun team events
