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Client Partner Retail, Spain in Madrid


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Job Description

Who we are
At Criteo, we are building the advertising platform of choice for the open Internet, an ecosystem that favors neutrality, transparency and inclusiveness. With more than 1.4 billion active shoppers and $600 billion in annual commerce sales, we deliver performance at scale. Founded in a Paris start-up incubator, Criteo now carries out our entrepreneurial spirit across 30+ global offices. Do you want to have an impact on more than half of the world’s internet users? Join us and be part of something big.

About the role

You will be working with our most strategically forward-thinking and commercial clients, managing complex relationships to deliver growth for both Criteo and our Advertisers. We are seeking a true industry expert, capable of acting as an Industry Consultant, conducting conversations at the highest levels within a global player, demonstrating thought leadership and driving strategic value of the client as a trusted and indispensable partner.
The Client Partner is the face of their client within Criteo, providing clients with servicing that is second to none. They run virtual matrix teams internally to ensure that these key strategic clients have the resources they need to deliver on objectives. The Client Partner is an Account leader, driving innovation within the organization from local operations to product management teams.
What You will do
  • Responsible for growing your account by building innovative and bespoke solutions designed to increase the ‘stickiness’ of the relationship and set Criteo apart from our competitors.
  • Be able to accurately forecast the existing business and new product opportunities.
  • Analyze data trends and client performance to be able to put together business cases for clients to demonstrate the value of a more integrated set up or internal business cases for new product development.
  • Design/execute strategic account plans that are distributed to the overall account v-team.
  • Work closely with the Client Partner community to share best practices and learnings.
  • Work cross-functionally with In-Market teams, Product Marketing, Product, Central operations to optimize our client efforts
  • Develop and implement best practices for client interaction, sales and services for Criteo, identifying winning strategies and scaling the insights throughout the vertical
Who You are
  • Substantial and demonstrable experience in digital marketing with specific experience of managing up to C-Suite clients
  • Exceptional knowledge of the industry and relevant global markets
  • Passion for interactive media, marketing and advertising and have a deep understanding of the whole ecosystem
  • Excellent product knowledge, with an ability to translate this expertise into client-friendly language
  • Ability to demonstrate critical thinking capability
  • Experience in a fast-paced environment with an ability to deliver in a time-sensitive environment
  • Excellent track record of success in offering outstanding customer service and innovation leading to revenue growth and customer retention
  • Negotiation, influencing skills and an ability to persuade at all levels of an agency or client
  • An ability to create compelling presentations, using persuasive storytelling to demonstrate our value to the client
  • Experience of coordinating or managing virtual teams would be highly desirable
  • Fluent in Spanish and English


About Criteo

  • Ad Tech

  • Public, IPO 2013

  •  Paris, France

  • 1500-2000 employees

  • 2005

Criteo is a digital performance marketing company.

Measuring return on post-click sales, Criteo makes ROI transparent and easy to measure. Criteo has 1,700+ employees in 27 offices across the Americas, Europe and Asia-Pacific, serving 9,250+ advertisers worldwide and direct relationships with 11,000+ publishers. 

Unlike the vast majority of the market, Criteo claims it uses a transparent cost-per-click model and measures value purely on post-click sales. This demanding model is supported by sophisticated predictive technology. It processes a vast amount of rich purchase-intent data in real-time to identify buyers and deliver dynamically-created ads which are personalized for each consumer. 

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