About Hostmaker
We are Hostmaker – nice to meet you!
Hostmaker is a tech enabled full-service home rentals management
company in the proptech category, offering dynamic pricing expertise,
thoughtful interior design and hotel-style operations for homes. We
raised a Series B round in November 2017 and are backed by institutional
funding from credible investors from technology, real estate and
hospitality backgrounds.
Marriott Hotels, the largest hotel company in the world, recognised
our industry leadership by selecting Hostmaker as preferred partner for
its first foray into serviced homestays, introducing Tribute Portfolio
Homes in April, 2018.
We have scaled rapidly in just three years to be the European leader
with international teams in offices in major destinations - London,
Paris, Cote D'Azur, Rome, Florence, Barcelona, Madrid and Lisbon.
Hostmaker was featured by Forbes as one of five fastest-growing
British businesses to watch in 2016 and ranked #20 and then #11 by
StartUps UK in 2016 and 2017, respectively.
Duties & Responsibilities
Reporting directly to our Customer Success Lead in
Barcelona, you will be trusted to care for our hosts’ most-prized
possession: their home.
You Will
- Ensure the success of a varied portfolio of Hostmaker properties of new and existing accounts by:
- Achieving
a deep understanding of Hostmaker’s value proposition in addition to
demonstrating the platform’s benefits and capabilities to win new business and pursue outbound sales activities.
- Targeting
new potential clients, or portfolio owners you'll have a solid
understanding the ins and outs of our service, engaging with leads and
keeping the responsiveness at impressively high levels.
- Establishing
timely renewals by owning the commercial relationship end to end,
including client growth and strategy, forecasting, negotiation and
execution of contracts.
- Partnering with Hostmaker’s marketing and yield management team to align on client needs, use cases and success stories.
- Ensuring
all our potential Hosts’ questions, comments and concerns are answered.
Our host queries range from the mundane to the challenging - from
maintenance to pricing strategy.
- And given your admirable
efforts above, drive outstanding rates of sales, renewal, expansion and
advocacy in Hostmaker’s client base.
Who are you?
- You are passionate about the Airbnb experience & hospitality.
- You are fluent in Spanish with great English too ... your grammar is flawless and emails are articulate.
- You
have experience in actively interacting and growing a portfolio of
accounts - think more B2C than B2B - this role is not a passive
management of large accounts, this is an active sales role.
- You are incredibly organised: efficiency is key.
- You
are eager to work in a business that puts customer first and you are
ready and willing to provide creative and thoughtful solutions to our
customer’s questions or problems.
- You bring problem solving skills with doses of common sense, cheerfulness and stamina to the table.
- You bring 2 - 4 years of sales or business development.
Our Culture and Perks
A Few Of The Many Perks Of Joining The Hostmaker Team
Culture is important to us. We love what we do, and
make sure everyone in the team feels valued, respected and important.
This makes people take pride in their work, and that’s when the best
work is produced.
- A fast-growing Series B-stage company full of bright, engaged folks who’ll keep you on your toes everyday
- Equity depending on the level of position
- No mega-corp fluff: we focus on results, not face-time
- Discounted Airbnb travel, we want our staff to truly understand the Airbnb experience
- Discounts at Hostmaker homes (we’re now in London, Paris, Rome and Barcelona so you next holiday is sorted!)
- Local travel and phone bills are included
- No birthday goes unnoticed, so expect an embarrassingly big cake!
- An incredibly talented team who can teach you anything from making the perfect roux to learning the node.js frameworks!
Compensation
- Competitive salary
- A fast-growing startup full of bright, engaged folks who’ll keep you on your toes everyday
- A supportive investor group that believes in our vision
- Discounted Airbnb travel
- Discounts at Hostmaker homes (we’re now in London, Rome, Paris and Barcelona! More cities opening this year)
- Local travel, phone and phone contracts are included
