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Business Analyst in Madrid

Cabify

Workplace
Onsite
Hours
Full-Time
Internship
No
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Job Description

Do you want to change the world? At Cabify, that’s what we’re doing. We aim to make cities better places to live by improving mobility for the people living in them, connecting riders to drivers at the touch of a button. Maybe one day cities will be places where nobody needs a private car. But we’ve still got a long way to go...fancy joining us?

Founded in 2011, we have become the first Spanish tech ‘unicorn’. Our HQ is in Madrid but you can currently find us in 38 cities across Spain, Portugal and Latin America. Every month, new members join our world-class team of passionate, smart and talented individuals with a hunger to challenge the status quo.

But no matter how quickly we grow or how big we become, we’re determined to keep our ‘start-up’ spirit. We are a confident, professional, charismatic and focused team, young at heart and proud to do things the right way. We like to think of ourselves as an ethical and innovative tech company that has created a business where everyone is treated fairly and respectfully, from our engineers to the drivers that use our platform. Moreover, we always comply fully with government regulations and respect local laws.

It’s been quite a ride so far, but in reality our journey has only just begun. If we’re going to turn our vision into a reality, we’re going to need plenty more bright, ambitious people to join us!


About the position:

How will you help us achieve our mission?

  • Define and deliver customer's value proposition by uncovering key business insights and opportunities
  • Work closely with global and local teams to A/B test new engagement initiatives and projects
  • Develop, structure and manage CRM plans & actions for both B2C & B2B businesses
  • Colaborate with rider acquisition team to improve rider engagement ratios, recurrency, LTV loyalty from first stage
  • Assist with primary consumer survey data collection and analysis, integrating with CRM data to improve customer experience and business results
  • Perform timely & accurate KPI reporting on monthly basis. Create ad hoc reports and dashboard of the users KPIs and metrics from diferent tools and sources

Requirements

What we’re looking for:

  • Degree in Computer Science, Physics, Engineering, Mathematics, Economics or equivalent experience
  • Experience on growth marketing or consultancy or business strategy experience, and in having primary responsibility for individual projects
  • Background in Probability & Statistics
  • Experience/knowledge in behavioural economics

About your soft skills

  • Detail-oriented and hands-on
  • Ability to learn fast and adapt to change
  • Communication
  • Customer-focused Attitude
  • Leadership

About your technical skills

  • Analytical Tools (Tableau, Amplitude, etc)
  • Analytics applied to business problems background
  • CRM Tools

Benefits

The good stuff:

We’re a company full of happy, motivated people and we never want that to change. Here are some more reasons why it rocks to be part of our family.

  • Flexible work environment & hours
  • Regular fun team events
  • Cabify staff discount
  • Personal development programmes
  • Flexible remuneration: subsidized restaurant tickets, transport tickets, healthcare and childcare
  • A pet room so you don’t have to leave your furry friend at home
  • All the gear you need - just bring yourself.
  • And last but not least...free coffee!

 

About Cabify

  • Logistics

  • Madrid, Spain

  • 1,000-5,000

  • 2011

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