Business Analyst in Barcelona


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Job Description


Aktana seeks an experienced Business Analyst to work with our customers to understand their strategic goals and structure analytical frameworks to measure the success of these goals and quantify the ultimate business impact. The overall objective is to deepen our engagement with customers by identifying exactly how our customers are using our product and then using analytics to identify what is working and what isn't.  The ideal candidate is somebody with both advanced technical skills as well as a developed business sense that enables them to identify customer needs and communicate analytical results in a non-technical way.    Additionally, the ideal candidate will have experience manipulating life sciences syndicated commercial data (such as Symphony or IQVIA) and will have worked in a sales and marketing analytics function or consulting role.


Barcelona, Spain


Head of Customer Impact


  • Partner with Aktana customers and Customer Success team to understand client strategy and intended outcome of using Aktana
  • Utilize a consultative approach to guide our customers in impact measurement design and execution
  • Develop value frameworks and tracking mechanisms
  • Structure, execute and communicate analysis on the impact of our projects
  • Conduct an exploratory analysis of the available data
  • Formalize results, where appropriate, into anonymized case studies
  • Learn about Aktana's product suite and how our customers typically use it to achieve their commercial goals
  • Build relationships across Aktana's Data Science, Advanced Services and Data / Reporting teams and pulling them in as needed for additional support
  • Provide guidance to our product management and marketing teams to help us improve our product and market positioning based on analytical evidence


  • Undergraduate degree in a quantitative or business-related field
  • 4+ years experience in an analytics-based consulting role, exploring large data sets in order to answer strategic questions for customers (either as an internal analyst or external consultant)
  • Either advanced SQL experience or extensive familiarity with a data analysis program like Alteryx
  • Life science commercial strategy experience
  • Experience in building strategic, impactful, business-driven insights from data (example case studies welcome)
  • Strong written and verbal communication skills (example presentations welcome)
  • Customer-facing experience, including managing project requirements and communicating project results
  • Comfort in working with a high degree of autonomy in a fast-paced, loosely structured startup environment
  • Strong executive presence


  • Experience with life science-specific data sources (IMS/IQVIA, Symphony, Veeva, etc.)
  • Experience managing customers across different regions of the world (with different work cultures, time zones, etc.)
  • Foreign Language skills to support our global customers


Committed to customer success and innovation, Aktana is at the forefront of transforming how life sciences companies share information with healthcare providers (HCPs). Our proprietary platform harnesses machine learning algorithms to enable marketing and sales teams to seamlessly coordinate and optimize multichannel engagement with HCPs. Today 10 of the top 20 global biopharmaceutical companies are using Aktana to go to market smarter.

Aktana is growing fast and looking for exceptional talent to join our team. We value hard work, transparency, and collaboration – and we like to have fun too! Headquartered in San Francisco, we have offices around the world, including Philadelphia, New York, London, Barcelona, Tokyo, Osaka, and Shanghai.


About Aktana

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