The Solution Architect for Customer Success initiatives
provides the opportunity to change the world of software development for
one of the fastest growing application platforms in the industry.
By applying your architecture experience in a Docker
environment, you will support and enable successful adoption of the
Docker platform, working directly with our top enterprise customers and
partners. You will work collaboratively with our Sales, Engineering,
Product Management organizations and will serve as an advocate for our
customers within Docker. This position provides technical guidance and
support through the entire sales cycle.
This position is located in Germany with up to 40% travel.
Key Outcomes of this Role:
- Docker technologies and the Docker platform are successfully
incorporated into the development and deployment environments of
customers with on-prem, public cloud and/or hybrid cloud environments
- Early adopter customers become Docker technology advocates and public references
- Equipped and enabled service delivery ecosystem of partners
Responsibilities:
- Work onsite with strategic, enterprise class customers,
delivering solutions architecture consulting, technical guidance,
knowledge transfer and establish “trusted advisor status”
- Lead proof of concept and pilot implementations of the Docker platform within key customer accounts
- Present Docker platform strategy, concepts, and roadmap to technical leaders with the customer’s organization
- Serve as the customer advocate to other Docker teams including Product Development, Sales, and Marketing
- Help enable partners to develop service delivery skills through mentorship, training, engagement shadowing etc.
- Help propagate skills and experience through development of
repeatable assets (methodologies, blueprints, tools, white papers,
knowledge articles etc.)
Qualifications:
- 8+ years of consultative customer-facing architecture and post-sales experience
- BS degree in Computer Science, Mathematics, Engineering or equivalent professional experience
- Experience with the virtualization and cloud services (VMWare, Azure, AWS, GCP, Digital Ocean etc)
- Familiarity with Linux and/or Windows architecture and tools
- Understanding of key DevOps concepts and tools (automation,
continuous integration and continuous deployment(CICD), configuration
management, serverless architecture)
- Experience with key web, networking, storage, security protocols (HTTP(S), TCP/IP, DNS, SSL/TLS, AD/LDAP, NFS, SAN, NAS..etc)
- Presentation skills with a high degree of comfort speaking with executives, IT Management, and developers
Docker, Inc.
is the company behind the Docker open source platform and is the chief
sponsor of the Docker ecosystem. Docker is an open platform for
developers and system administrators to build, ship and run distributed
applications. With Docker, IT organizations shrink application delivery
from months to minutes, frictionlessly move workloads between data
centers and the cloud and can achieve up to 20X greater efficiency in
their use of computing resources. Inspired by an active community and by
transparent, open source innovation, Docker containers have been
downloaded more than 6 billion times and Docker is used by millions of
developers across thousands of the world’s most innovative
organizations, including ADP, GE, the BBC, Goldman Sachs, Groupon, ING,
Yelp, and Spotify. Docker’s rapid adoption has catalyzed an active
ecosystem, resulting in hundreds of thousands of “Dockerized”
applications, hundreds of Docker-related startups and integration
partnerships with AWS, Alibaba, Canonical, Google, IBM, Microsoft, and
VMware.