Senior Product Manager en Barcelona

Opportunity Network is an invite-only network that allows CEOs to save time and speak directly with verified peers from all over the world over sizable trade and financial business opportunities. Opportunity Network is now the world’s largest community of CEOs, counting tens of thousands of members across 120+ countries and has hosted >$500Bn worth of opportunities. Our purpose is to provide every reliable CEO with equal access to business opportunities.

The Role

Can you find out exactly what our customers want, and do you have the hard and soft skills to drive the company to deliver that on those needs?

Your mission is to increase the engagement, satisfaction, and retention of CEOs on our platform. Finds ways to stimulate members to create new content and facilitate their fruition from the rest of the community. Together with Opportunity Network’s CEO you will formulate a vision for our product development and act as the final decision maker on its evolution.

Key responsibilities

• Define product strategy and roadmap together with all relevant stakeholders.

• Take full responsibility for the overall quality of the experience of the members on Opportunity Networks’ Platform and mobile app;

• Set, monitor, and report on product KPIs;

• Act as the voice of our members. Speak directly with them and obsessively study their needs to determine what features we should build or improve;

• Regularly analyze all data available to identify members’ behaviours, needs, and obstacles they face when using our platform. Collaborate with our Business Intelligence department to build dashboards, alerts, and reports to monitor in real-time trends in our memberships’ usage;

• Gather insights on our members’ needs from all internal stakeholders that regularly interact with members, interview them on a regular basis to identify needs, and review video recordings of calls with members. Gain an understanding of user personas, pain points and user journeys;

• Continuously scout all business matchmaking platforms, C-Level communities, and any other comparable organization to identify best practices and features applicable to Opportunity Network;

• Write customer stories, and coordinate UX/UI designers to create requirements for the Tech team to build;

• Manage a 2 people UX/UI design team led by a Senior UX/UI designer, ensure that all designs meet the customer story they are meant to solve;

• Define which features should be released to the entire community, and which should be tested through A/B testing. Coordinate with CTO to define A/B testing criteria and define clear KPIs and monitors them;

• Collaborate with the CTO to determine how features are built, review all features before deployment to ensure they address the customer story they were built for;

• Together with CTO, define quarterly product roadmaps and actively participates meetings to ensure we stay on track and to make any tradeoff required to meet our ambitious product goals;

• Coordinate with VP, Admission & Service to ensure that the service provided to members is coherent with our product experience, and automate through product improvements as many tasks as possible currently handled through service, allowing them to focus their time on truly value-added tasks that require human interaction;

• Coordinate with VP, Growth & Marketing to ensure that our product experience fits with the overall company vision, branding and narrative;

• Coach, nurture and support the personal and professional development of any direct report;

• Be an ambassador for the company, and act according to the company’s values, being a role model for all team members and upholding themselves and others to the highest moral standards.

Requirements

• Eligible to work full time in Spain;

• Professional-level English;

• Demonstrated success defining product strategy and releasing product improvements.

• Experience leading the design process of a digital product;

• Experience with SaaS businesses;

• Sufficient technical knowledge to have productive dialogue with a CTO on how features should be built;

• Strong analytical capability, ability to draw conclusions from data, key performance indicators, and trends;

• Highly effective cross-functional team management;

• Ability to manage teams remotely;

• Proven ability to meet critical deadlines while maintaining strong relationships with internal business teams and vendor partner;

• Curiosity and attention to detail;

• Strong business acumen.

Even better if you have

• Experience with professional or C-level communities;

• MBA;

• Fluent in multiple languages.

What we offer

• Base Salary based on experience + Corporate Bonus;

• Equity in the company on 5 years vesting period;

• An international and multicultural working environment with a team of +40 nationalities;

• Flexible work from home policy, you decide where you want to work from;