About Typeform
Founded circa 2012 in Barcelona,
Typeform was founded by two designers: David Okuniev and Robert Muñoz.
Their mission? Make online forms a little more human. Today, Typeform
works on the future of online forms. Powering your brand’s interactions
with beautifully designed, professional-looking online forms that people
just love. Create forms, surveys, quizzes (and so much more) to grow
your audience, improve just about anything, and validate (or invalidate)
your best ideas.
The most important interaction on the
web is the exchange of information between a brand and its audience.
And that exchange usually happens through online forms. We believe that
even a utility like online forms should be remarkable. Our customers say
they get more answers from their audience and even the occasional
compliment. Make every interaction count.
Typeform is a team of over 200 people representing 30 countries.
We have offices in Barcelona, Spain and in San Francisco, United States.
About the Team
At Typeform, the Data team is making
data our #1 asset. And we know how important that is— our product helps
people collect information in the best way possible, by making it
conversational.
That’s why we need you. We’re looking for a Senior Data Scientist to work within the Customer Insights and Analytics team.
The Customer Insights and Analytics
Team is focused on unlocking customer engagement and retention. We are
responsible for identifying and monitoring initiatives that drive
customer value, understanding the needs and sentiments of our current
customers for Customer Success and Product team to improve our value
proposition.
The Role
Here’s what you’ll do:
- Partner
with Customer Success & Product to identify, prioritize and measure
the impact of actions that drive customer value translating into
engagement & retention
- You’ll
define and update key operating and user-engagement metrics that help us
understand the health and forecast the future of our business
- Continuously
derive insights from our customers behaviours & journeys with
advanced machine learning or statistical techniques.
- Develop and maintain models to predict customer engagement, LTV and retention
- Develop
non-production machine learning models to predict customer behaviour
that will eventually get deployed by ML Engineer/ ML Expert.
- Work
towards turning our forms into dynamic interfaces that adapt to consumer
inputs, provide feedback and offer an experience that resembles
interaction with another human
- Work with our Data Viz Expert develop dashboards to visualize the key operating and user-engagement metrics
- Communicate results and insights from your analyses to our top stakeholders, including founders and investors.
- Collaborate, learn, share, and brainstorm with other data scientists.
You
Here’s what we’re after:
- You’ve got 5+ years of experience as a data scientist
- You have
proven track record of statistical modeling / applied machine learning
with a focus on churn prediction, customer behavioural clustering, LTV.
Experience with A/B and Multivariate test design and implementation
- You’re pragmatic. You value simple and effective solutions over complicated brain-melters.
- You can take a complex concept and make it sound simple, using clear visual references to help.
- You like taking on big challenges—given the appropriate time and resources.
- You’re hungry to learn and embrace healthy debate.
- You're empathic, enthusiastic, and collaborative.
- You’ve are proficient building queries with SQL
- You have experience with AWS or other cloud systems
- You are an expert in Python, and have some experience in implementation (Scala/Java).
- Having working knowledge of Big Data technologies (mostly Spark and Redshift ) is a plus
- You’re fluent in English and eager to work in a multicultural, international environment.
Think you’re a good fit? Hit apply—success might be just around the corner 😉
*Today, more than 2.5M people from all over the world use
Typeform. We celebrate the diversity of our customer base, and we want
our employees to reflect those differences. At Typeform, we’re committed
to equal employment opportunity regardless of race, colour, ancestry,
religion, sex, national origin, sexual orientation, age, citizenship,
marital status, disability, gender, gender identity or expression, or
veteran status. We strive to be a more equal opportunity workplace.