Hubtype enables the world’s largest brands to create personal relationships with their customers at scale through conversational apps. Conversational apps combine elements from chat (text based) and web (graphic).
Hubtype is a framework for creating chatbots and automation on React.js, a language favored by developers and that allows scalable, fast creation of automation.
The platform enables brands to connect with customers on any messaging platform they’re already using: WhatsApp (We are one of few official providers), Messenger, Twitter, webchat and others, and to integrate customer service tools (end-ticketing tools like Zendesk, Salesforce, Intercom, etc), AI and NLP softwares, analytics softwares and more.
The result of using Hubtype is reduced customer service cost, increased satisfaction and longer relationships.